# Unable to retrieve version information from Elasticsearch

**URL:** https://discuss.elastic.co/t/unable-to-retrieve-version-information-from-elasticsearch/365657
**Category:** Kibana
**Created:** [August 28, 2024, 6:16am UTC](https://discuss.elastic.co/t/unable-to-retrieve-version-information-from-elasticsearch/365657 "2024-08-28T06:16:03Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![karankamat\_21](https://avatars.discourse-cdn.com/v4/letter/k/8edcca/32.png) [@karankamat\_21](https://discuss.elastic.co/u/karankamat_21)
#### Post date: [August 28, 2024, 6:16am UTC](https://discuss.elastic.co/t/unable-to-retrieve-version-information-from-elasticsearch/365657/1 "2024-08-28T06:16:03Z")

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Hello,

I have freshly installed Elastic Search and Kibana and I'm facing issue while launching Kibana.

Can someone help me with the changes I need to make in the yaml files?  
Also, i have the enrollment token, kindly help where do I have to place it in the yaml file.

Thank you!

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### Author: ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [August 28, 2024, 6:31am UTC](https://discuss.elastic.co/t/unable-to-retrieve-version-information-from-elasticsearch/365657/2 "2024-08-28T06:31:53Z")

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Everything is described in [Tutorial 1: Installing a self-managed Elastic Stack | Elastic Installation and Upgrade Guide [8.15] | Elastic](https://www.elastic.co/guide/en/elastic-stack/current/installing-stack-demo-self.html)

What did you run so far?

If it's for dev purposes, I'd use docker compose. It's even easier IMO.

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### Author: ![karankamat\_21](https://avatars.discourse-cdn.com/v4/letter/k/8edcca/32.png) [@karankamat\_21](https://discuss.elastic.co/u/karankamat_21)
#### Post date: [August 28, 2024, 6:35am UTC](https://discuss.elastic.co/t/unable-to-retrieve-version-information-from-elasticsearch/365657/3 "2024-08-28T06:35:32Z")

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Hi David,

Appreciate the quick response.  
On my Windows Machine Elastic Search is up, made few changes to the Kibana yaml file.

Currently, the purpose is for development and testing, and I'm planning to use Elastic Search, Kibana and Logstash for my use case.

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### Author: ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [August 29, 2024, 8:01am UTC](https://discuss.elastic.co/t/unable-to-retrieve-version-information-from-elasticsearch/365657/4 "2024-08-29T08:01:34Z")

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So I guess you followed the installation manual, both for:

- [Elasticsearch](https://www.elastic.co/guide/en/elasticsearch/reference/current/zip-windows.html)
- [Kibana](https://www.elastic.co/guide/en/kibana/current/windows.html)

Which step are you blocked?

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<div class="post-metadata">

### Author: ![karankamat\_21](https://avatars.discourse-cdn.com/v4/letter/k/8edcca/32.png) [@karankamat\_21](https://discuss.elastic.co/u/karankamat_21)
#### Post date: [August 29, 2024, 10:27am UTC](https://discuss.elastic.co/t/unable-to-retrieve-version-information-from-elasticsearch/365657/5 "2024-08-29T10:27:55Z")

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I ran through the official document, the issue has been fixed.

Have planned to drop an article for the community.

Thanks you David!
