# Unable to run connector service

**URL:** <https://discuss.elastic.co/t/unable-to-run-connector-service/360352>\
**Category:** Elastic Search\
**Created:** [May 28, 2024, 8:17am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352 "2024-05-28T08:17:25Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Lim\_Rik](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lim_rik/32/131373_2.png) [@Lim\_Rik](https://discuss.elastic.co/u/Lim_Rik)\
**Post date:** [May 28, 2024, 8:17am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352/1 "2024-05-28T08:17:25Z")

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I am trying to set-up a PostgreSQL connector

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/9/e/9e2c34c7239567e3cd7ee6076c4aeaa4e2a8b10e.png)

Following this set of instructions, I could not find a config.yml file in the clone so I created one myself. When I ran `make file`, I get this error:

```auto
python3.10 -m venv .
process_begin: CreateProcess(NULL, python3.10 -m venv ., ...) failed.
make (e=2): The system cannot find the file specified.
make: *** [bin/python] Error 2

```

Could anyone help with explaining what is the issue?

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**Author:** ![Artem\_Shelkovnikov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/artem_shelkovnikov/32/134322_2.png) [@Artem\_Shelkovnikov](https://discuss.elastic.co/u/Artem_Shelkovnikov)\
**Post date:** [May 28, 2024, 9:29am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352/2 "2024-05-28T09:29:50Z")

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Hi Lim\_Rik!

Do you run the command `make file`? There's no such command - you should, however, be able to run `make run` or `make test` commands that will run or test the connectors service.

Best,  
Artem

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<div class="post-metadata">

**Author:** ![Lim\_Rik](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lim_rik/32/131373_2.png) [@Lim\_Rik](https://discuss.elastic.co/u/Lim_Rik)\
**Post date:** [May 28, 2024, 9:48am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352/3 "2024-05-28T09:48:14Z")

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sorry I meant to say that I ran `make run`

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<div class="post-metadata">

**Author:** ![Artem\_Shelkovnikov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/artem_shelkovnikov/32/134322_2.png) [@Artem\_Shelkovnikov](https://discuss.elastic.co/u/Artem_Shelkovnikov)\
**Post date:** [May 28, 2024, 10:01am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352/4 "2024-05-28T10:01:49Z")

</div>

I see.

Can you describe your setup? Are you running on a unix system or using unix subsystem for Windows?

Do you have python3.10 installed on this host?

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<div class="post-metadata">

**Author:** ![Lim\_Rik](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lim_rik/32/131373_2.png) [@Lim\_Rik](https://discuss.elastic.co/u/Lim_Rik)\
**Post date:** [May 28, 2024, 10:13am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352/5 "2024-05-28T10:13:52Z")

</div>

I am running on a unix subsystem for Windows and have python installed.

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<div class="post-metadata">

**Author:** ![Artem\_Shelkovnikov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/artem_shelkovnikov/32/134322_2.png) [@Artem\_Shelkovnikov](https://discuss.elastic.co/u/Artem_Shelkovnikov)\
**Post date:** [May 28, 2024, 10:23am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352/6 "2024-05-28T10:23:42Z")

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Searching around led me to this Stack Overflow post:

> <https://stackoverflow.com/questions/33674973/makefile-error-make-e-2-the-system-cannot-find-the-file-specified>

Unfortunately I don't have a Windows machine to check, but it makes sense from looking at it.

The error that you see seems to point to the fact that `make` cannot for some reason run `python3.10`. This can happen due to various reasons (see the linked stack overflow post).

You can try:

- Verifying that `python3.10` is in your `%PATH%`
- Installing GNU make

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<div class="post-metadata">

**Author:** ![Lim\_Rik](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lim_rik/32/131373_2.png) [@Lim\_Rik](https://discuss.elastic.co/u/Lim_Rik)\
**Post date:** [May 29, 2024, 1:33am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352/7 "2024-05-29T01:33:25Z")

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Am I supposed to make my own config.yml file? Because the github repository only comes with a config.yml.example file

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<div class="post-metadata">

**Author:** ![Artem\_Shelkovnikov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/artem_shelkovnikov/32/134322_2.png) [@Artem\_Shelkovnikov](https://discuss.elastic.co/u/Artem_Shelkovnikov)\
**Post date:** [May 29, 2024, 8:22am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352/8 "2024-05-29T08:22:19Z")

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If you use `make run` command the file will be created for you by copying `config.yml.example` file. You can also do it yourself before starting the service.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 26, 2024, 8:22am UTC](https://discuss.elastic.co/t/unable-to-run-connector-service/360352/9 "2024-06-26T08:22:30Z")

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