# Unable to start HeartBeat

**URL:** <https://discuss.elastic.co/t/unable-to-start-heartbeat/181129>\
**Category:** Beats\
**Tags:** heartbeat\
**Created:** [May 15, 2019, 8:57am UTC](https://discuss.elastic.co/t/unable-to-start-heartbeat/181129 "2019-05-15T08:57:41Z")\
**Posts on this page:** 7\
**Page:** 3

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**Author:** ![norgro2601](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/norgro2601/32/33292_2.png) [@norgro2601](https://discuss.elastic.co/u/norgro2601)\
**Post date:** [May 29, 2019, 10:19am UTC](https://discuss.elastic.co/t/unable-to-start-heartbeat/181129/43 "2019-05-29T10:19:09Z")

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I had the same problem. The solution for me was to change the parameter "setup.dashboards.enabled: true" in my configuration back to the default = false or change the line to a comment. Due to the change to Uptime in version 7, there are no longer dashboards provided, which can be loaded. This seems to run the start of heartbeat into an error.

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**Author:** ![skyluke.1987](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@skyluke.1987](https://discuss.elastic.co/u/skyluke.1987)\
**Post date:** [May 30, 2019, 7:52am UTC](https://discuss.elastic.co/t/unable-to-start-heartbeat/181129/44 "2019-05-30T07:52:26Z")

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Dear all, may I know how can i Install heartbeat-elastic version 6.7? I have downloaded the package but when I install heartbeat-elastic it will still install version 7.1.1.

All the folders for 7.1.1 already been removed. How come this will happen?

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**Author:** ![skyluke.1987](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@skyluke.1987](https://discuss.elastic.co/u/skyluke.1987)\
**Post date:** [May 30, 2019, 8:26am UTC](https://discuss.elastic.co/t/unable-to-start-heartbeat/181129/45 "2019-05-30T08:26:49Z")

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![image](https://us1.discourse-cdn.com/elastic/original/3X/2/8/2886d0031c6e0d8cda828e1b426a60a815ec7a2a.png)

After I have installed the older version of 6.8, the problem above occurred. Please advise.

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**Author:** ![skyluke.1987](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@skyluke.1987](https://discuss.elastic.co/u/skyluke.1987)\
**Post date:** [June 3, 2019, 2:38am UTC](https://discuss.elastic.co/t/unable-to-start-heartbeat/181129/46 "2019-06-03T02:38:00Z")

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Thanks all, after I have redownload the correct compatible version and reload the template it works.

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**Author:** ![skyluke.1987](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@skyluke.1987](https://discuss.elastic.co/u/skyluke.1987)\
**Post date:** [June 6, 2019, 5:53am UTC](https://discuss.elastic.co/t/unable-to-start-heartbeat/181129/47 "2019-06-06T05:53:42Z")

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Hi all, my uptime is down today, saying that the license trial is over / expired. Does this means my setting up was cloud based?

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**Author:** ![Andrew\_Cholakian1](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andrew_cholakian1/32/3612_2.png) [@Andrew\_Cholakian1](https://discuss.elastic.co/u/Andrew_Cholakian1)\
**Post date:** [June 6, 2019, 6:00pm UTC](https://discuss.elastic.co/t/unable-to-start-heartbeat/181129/48 "2019-06-06T18:00:21Z")

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If you were using licensed features you'll need to either contact us to purchase a license or subscribe to elastic cloud where licenses are included. See [https://www.elastic.co/cloud/elasticsearch-service/pricing](https://www.elastic.co/cloud/elasticsearch-service/pricing) for more details on cloud pricing.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 30, 2019, 6:00pm UTC](https://discuss.elastic.co/t/unable-to-start-heartbeat/181129/49 "2019-06-30T18:00:30Z")

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Closed on June 30, 2019, 6:00pm UTC

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