# Unable to view hosted elastic monitoring logs

**URL:** <https://discuss.elastic.co/t/unable-to-view-hosted-elastic-monitoring-logs/244209>\
**Category:** Elasticsearch\
**Tags:** elastic-stack-monitoring\
**Created:** [August 7, 2020, 5:27pm UTC](https://discuss.elastic.co/t/unable-to-view-hosted-elastic-monitoring-logs/244209 "2020-08-07T17:27:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Erica\_Case](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/erica_case/32/73484_2.png) [@Erica\_Case](https://discuss.elastic.co/u/Erica_Case)\
**Post date:** [August 7, 2020, 5:27pm UTC](https://discuss.elastic.co/t/unable-to-view-hosted-elastic-monitoring-logs/244209/1 "2020-08-07T17:27:16Z")

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We are currently experiencing problems with hosted elastic cluster, and tried to look at the logs to troubleshoot. However, the logs only show one page, and state: logs 1 of NaN. This means we have transparency into about the last 15 min of elastic activity.

What can we do to access logs beyond the first page?

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**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [August 8, 2020, 1:15pm UTC](https://discuss.elastic.co/t/unable-to-view-hosted-elastic-monitoring-logs/244209/2 "2020-08-08T13:15:20Z")

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If this is related to Elastic Cloud I would recommend you contact support.

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**Author:** ![Erica\_Case](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/erica_case/32/73484_2.png) [@Erica\_Case](https://discuss.elastic.co/u/Erica_Case)\
**Post date:** [August 15, 2020, 2:33am UTC](https://discuss.elastic.co/t/unable-to-view-hosted-elastic-monitoring-logs/244209/3 "2020-08-15T02:33:19Z")

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Thanks! @Christian_Dahlqvist! That was great advice. I asked elastic for help, and learned:

```auto
> This is a known issue, and we have a fix in the pipeline that we are hoping to deploy this month. Since this is a platform issue you will not need to upgrade anything on your end to receive the fix, this will go out automatically.
>
> In the meantime, you can manually browse the log pages by adding in query parameters to the logs url. Entering a search into the logs search bar will also add the appropriate query parameters that you can adjust as needed. The parameters are:
>
> * offset - the number of the log entry to start your display from, with the most recent entry being offset=0
> * limit - the number of log entries to display on the page
> * q - search query in the logs

```

Hopefully this will help someone else who encounters the same issue.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 12, 2020, 2:33am UTC](https://discuss.elastic.co/t/unable-to-view-hosted-elastic-monitoring-logs/244209/4 "2020-09-12T02:33:19Z")

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Closed on September 12, 2020, 2:33am UTC

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