# UnavailableShardsException on cluster **URL:** \ **Category:** Elasticsearch\ **Created:** [January 8, 2020, 8:23am UTC](https://discuss.elastic.co/t/unavailableshardsexception-on-cluster/214186 "2020-01-08T08:23:04Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![davidclaeys](https://avatars.discourse-cdn.com/v4/letter/d/bb73d2/32.png) [@davidclaeys](https://discuss.elastic.co/u/davidclaeys)\ **Post date:** [January 8, 2020, 8:23am UTC](https://discuss.elastic.co/t/unavailableshardsexception-on-cluster/214186/1 "2020-01-08T08:23:04Z")
I'm having trouble inserting data into my cluster. I've troubleshooted reading the available documentation but it seems like I'm missing something. First of all the ES version I'm using is 5.6. Due to the another software program I'm trying to integrate with ES ([suitecrm](https://docs.suitecrm.com/admin/administration-panel/search/elasticsearch/introduction/)) this is the only version I can use. Or at least without performing significant changes to it. This is the content of my elasticsearch.yml file : cluster.name: "elastic" node.name: "suitecrm-webserver-1" path.logs: /var/log/elasticsearch path.data: /var/lib/elasticsearch discovery.zen.ping.unicast.hosts: ["127.0.0.1"] discovery.zen.minimum\_master\_nodes: 1 node.master: true node.data: false network.host: [_site_, _local_] node.max\_local\_storage\_nodes: 1 node.attr.fault\_domain: 0 node.attr.update\_domain: 0 cluster.routing.allocation.awareness.attributes: fault\_domain,update\_domain cluster.routing.allocation.disk.threshold\_enabled: false cluster.routing.allocation.disk.watermark.low: 500mb cluster.info.update.interval: 1m bootstrap.memory\_lock: true xpack.security.enabled: true This is the content of my elastic.log file : [2020-01-08T07:56:52,890][WARN][o.e.x.m.e.l.LocalExporter] unexpected error while indexing monitoring document org.elasticsearch.xpack.monitoring.exporter.ExportException: UnavailableShardsException[[.monitoring-es-6-2020.01.08][0] primary shard is not active Timeout: [1m], request: [BulkShardRequest [[.monitoring-es-6-2020.01.08][0]] containing$ at org.elasticsearch.xpack.monitoring.exporter.local.LocalBulk.lambda$throwExportException$2(LocalBulk.java:130) ~[?:?] at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193) ~[?:1.8.0\_222] at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175) ~[?:1.8.0\_222] at java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:948) ~[?:1.8.0\_222] at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482) ~[?:1.8.0\_222] at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:472) ~[?:1.8.0\_222] at java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:150) ~[?:1.8.0\_222] at java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:173) ~[?:1.8.0\_222] at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[?:1.8.0\_222] at java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:485) ~[?:1.8.0\_222] at org.elasticsearch.xpack.monitoring.exporter.local.LocalBulk.throwExportException(LocalBulk.java:131) ~[?:?] at org.elasticsearch.xpack.monitoring.exporter.local.LocalBulk.lambda$doFlush$0(LocalBulk.java:114) ~[?:?] at org.elasticsearch.action.ActionListener$1.onResponse(ActionListener.java:59) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.ContextPreservingActionListener.onResponse(ContextPreservingActionListener.java:43) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.TransportAction$1.onResponse(TransportAction.java:88) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.TransportAction$1.onResponse(TransportAction.java:84) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.xpack.security.action.filter.SecurityActionFilter.lambda$apply$0(SecurityActionFilter.java:127) ~[?:?] at org.elasticsearch.action.ActionListener$1.onResponse(ActionListener.java:59) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.ContextPreservingActionListener.onResponse(ContextPreservingActionListener.java:43) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.bulk.TransportBulkAction$BulkRequestModifier.lambda$wrapActionListenerIfNeeded$0(TransportBulkAction.java:583) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.ActionListener$1.onResponse(ActionListener.java:59) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.bulk.TransportBulkAction$BulkOperation$1.finishHim(TransportBulkAction.java:389) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.bulk.TransportBulkAction$BulkOperation$1.onFailure(TransportBulkAction.java:384) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.TransportAction$1.onFailure(TransportAction.java:94) ~[elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.ActionListener$1.onFailure(ActionListener.java:67) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.ContextPreservingActionListener.onFailure(ContextPreservingActionListener.java:50) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.replication.TransportReplicationAction$ReroutePhase.finishAsFailed(TransportReplicationAction.java:857) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.replication.TransportReplicationAction$ReroutePhase.retry(TransportReplicationAction.java:826) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.replication.TransportReplicationAction$ReroutePhase.retryBecauseUnavailable(TransportReplicationAction.java:892) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.replication.TransportReplicationAction$ReroutePhase.retryIfUnavailable(TransportReplicationAction.java:728) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.replication.TransportReplicationAction$ReroutePhase.doRun(TransportReplicationAction.java:681) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.common.util.concurrent.AbstractRunnable.run(AbstractRunnable.java:37) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.action.support.replication.TransportReplicationAction$ReroutePhase$2.onTimeout(TransportReplicationAction.java:846) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.cluster.ClusterStateObserver$ContextPreservingListener.onTimeout(ClusterStateObserver.java:311) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.cluster.ClusterStateObserver$ObserverClusterStateListener.onTimeout(ClusterStateObserver.java:238) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.cluster.service.ClusterService$NotifyTimeout.run(ClusterService.java:1056) [elasticsearch-5.6.10.jar:5.6.10] at org.elasticsearch.common.util.concurrent.ThreadContext$ContextPreservingRunnable.run(ThreadContext.java:575) [elasticsearch-5.6.10.jar:5.6.10] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0\_222] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0\_222] at java.lang.Thread.run(Thread.java:748) [?:1.8.0\_222] Caused by: org.elasticsearch.action.UnavailableShardsException: [.monitoring-es-6-2020.01.08][0] primary shard is not active Timeout: [1m], request: [BulkShardRequest [[.monitoring-es-6-2020.01.08][0]] containing [22] requests] ... 12 more What am I missing out ? ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 5, 2020, 8:23am UTC](https://discuss.elastic.co/t/unavailableshardsexception-on-cluster/214186/2 "2020-02-05T08:23:04Z")
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