# Unreasonable response average data duration time

**URL:** <https://discuss.elastic.co/t/unreasonable-response-average-data-duration-time/158095>\
**Category:** APM\
**Created:** [November 25, 2018, 3:21pm UTC](https://discuss.elastic.co/t/unreasonable-response-average-data-duration-time/158095 "2018-11-25T15:21:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Asaf\_Shabat](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/asaf_shabat/32/24442_2.png) [@Asaf\_Shabat](https://discuss.elastic.co/u/Asaf_Shabat)\
**Post date:** [November 25, 2018, 3:21pm UTC](https://discuss.elastic.co/t/unreasonable-response-average-data-duration-time/158095/1 "2018-11-25T15:21:04Z")

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Hello,

I'm using an APM-Server with an APM java agent and in a strange way, I receive an unreasonable average response data duration time.

Screenshot attach.

Can you help?

 ![response_time](https://us1.discourse-cdn.com/elastic/original/3X/5/2/52aeb2f2be4d3cdf8e0e007e0be387b99a66aba6.png)

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**Author:** ![felixbarny](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/felixbarny/32/27341_2.png) [@felixbarny](https://discuss.elastic.co/u/felixbarny)\
**Post date:** [November 25, 2018, 6:34pm UTC](https://discuss.elastic.co/t/unreasonable-response-average-data-duration-time/158095/2 "2018-11-25T18:34:26Z")

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That’s indeed strange. Which versions of the Java agent and APM server are you using?

How many of the documents have a too high response time? You could use the query bar to query for transactions which took longer than 1 hour. Is there a pattern in the transactions which take longer than expected? For example, are they all for the same url or is there some periodicity?

Could you upload the full agent logs here?

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**Author:** ![Asaf\_Shabat](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/asaf_shabat/32/24442_2.png) [@Asaf\_Shabat](https://discuss.elastic.co/u/Asaf_Shabat)\
**Post date:** [November 26, 2018, 7:06am UTC](https://discuss.elastic.co/t/unreasonable-response-average-data-duration-time/158095/3 "2018-11-26T07:06:08Z")

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Hi,

I'm using APM-SERVER 6.4.3 version & Java-Agent 0.7.1  
It looks that it needs an upgrade to the latest version so I'll upgrade the ElasticSearch, Kibana, APM-server & the relative Java agent and let you know.

10x!

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**Author:** ![Asaf\_Shabat](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/asaf_shabat/32/24442_2.png) [@Asaf\_Shabat](https://discuss.elastic.co/u/Asaf_Shabat)\
**Post date:** [November 27, 2018, 11:28am UTC](https://discuss.elastic.co/t/unreasonable-response-average-data-duration-time/158095/4 "2018-11-27T11:28:41Z")

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Hi Felix,

Problem solve!  
I had to update the Java agent & the APM server.

Thanks!

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 18, 2018, 7:28am UTC](https://discuss.elastic.co/t/unreasonable-response-average-data-duration-time/158095/5 "2018-12-18T07:28:44Z")

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