# Unzip kibana-7.2.0-windows-x86\_64 fail **URL:** \ **Category:** Kibana\ **Created:** [September 3, 2019, 11:42am UTC](https://discuss.elastic.co/t/unzip-kibana-7-2-0-windows-x86-64-fail/197840 "2019-09-03T11:42:46Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![111203](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/111203/32/53501_2.png) [@111203](https://discuss.elastic.co/u/111203)\ **Post date:** [September 3, 2019, 11:42am UTC](https://discuss.elastic.co/t/unzip-kibana-7-2-0-windows-x86-64-fail/197840/1 "2019-09-03T11:42:46Z")
when I unzip kibana-7.2.0-windows-x86\_64 , get the error below I googled and I think it's because of the Antivirus software(Symantec) ![image](https://us1.discourse-cdn.com/elastic/original/3X/a/6/a63b6beebd8c46ba7c281c4788735da256493572.png) ![image](https://us1.discourse-cdn.com/elastic/original/3X/5/d/5dc21b8f59d2e6aebd8fd78577cf9108b93c720f.png) My computer is Win 10. Can anyone help me solve this? thx ---
**Author:** ![Marius\_Dragomir](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marius_dragomir/32/42087_2.png) [@Marius\_Dragomir](https://discuss.elastic.co/u/Marius_Dragomir)\ **Post date:** [September 6, 2019, 10:32am UTC](https://discuss.elastic.co/t/unzip-kibana-7-2-0-windows-x86-64-fail/197840/2 "2019-09-06T10:32:24Z")
If you disable the antivirus does the unzip work? Also, can you try using another zip program, like 7-zip? If both don't work, it would be great if you could translate the error message in english for us, as not many speakers of what I assume is Chinese/Mandarin are around here. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [October 4, 2019, 10:32am UTC](https://discuss.elastic.co/t/unzip-kibana-7-2-0-windows-x86-64-fail/197840/3 "2019-10-04T10:32:24Z")
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