# Uptime Monitor - An internal server error

**URL:** <https://discuss.elastic.co/t/uptime-monitor-an-internal-server-error/282296>\
**Category:** Elastic Observability\
**Created:** [August 24, 2021, 5:54am UTC](https://discuss.elastic.co/t/uptime-monitor-an-internal-server-error/282296 "2021-08-24T05:54:35Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Henry943](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@Henry943](https://discuss.elastic.co/u/Henry943)\
**Post date:** [August 24, 2021, 5:54am UTC](https://discuss.elastic.co/t/uptime-monitor-an-internal-server-error/282296/1 "2021-08-24T05:54:36Z")

</div>

Hi,

Kibana uptime monitor showing "An internal server error occurred". And we couldnt view any details in the Kibana uptime monitor. But we could see the nodes document under Discover.

 ![Screenshot from 2021-08-24 10-11-28](https://us1.discourse-cdn.com/elastic/original/3X/6/1/61f19d15cf5dffd661e285b48de1499000791741.png)

And also, in heartbeat indices I could see the below error "index lifecycle error". Please guide us.

 ![Screenshot from 2021-08-23 16-39-11](https://us1.discourse-cdn.com/elastic/original/3X/3/1/31db5cd8ecc88bb30273658b1efdf6f918a3e45e.png)

Thanks

---

<div class="post-metadata">

**Author:** ![selin](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@selin](https://discuss.elastic.co/u/selin)\
**Post date:** [August 30, 2021, 3:16am UTC](https://discuss.elastic.co/t/uptime-monitor-an-internal-server-error/282296/2 "2021-08-30T03:16:15Z")

</div>

Any idea? Was it working?

---

<div class="post-metadata">

**Author:** ![Henry943](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@Henry943](https://discuss.elastic.co/u/Henry943)\
**Post date:** [August 31, 2021, 8:47am UTC](https://discuss.elastic.co/t/uptime-monitor-an-internal-server-error/282296/3 "2021-08-31T08:47:11Z")

</div>

Its not working...we have no idea to fix this

---

<div class="post-metadata">

**Author:** ![selin](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@selin](https://discuss.elastic.co/u/selin)\
**Post date:** [August 31, 2021, 8:56am UTC](https://discuss.elastic.co/t/uptime-monitor-an-internal-server-error/282296/4 "2021-08-31T08:56:31Z")

</div>

same

---

<div class="post-metadata">

**Author:** ![Henry943](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@Henry943](https://discuss.elastic.co/u/Henry943)\
**Post date:** [September 2, 2021, 7:52am UTC](https://discuss.elastic.co/t/uptime-monitor-an-internal-server-error/282296/5 "2021-09-02T07:52:53Z")

</div>

We upgraded ES, Kibana and heartbeat from 7.13.1 to 7.14.0 automatically fixed this issue. We do noticed a Legacy heartbeat index template created.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 4, 2022, 8:32am UTC](https://discuss.elastic.co/t/uptime-monitor-an-internal-server-error/282296/6 "2022-11-04T08:32:01Z")

</div>