# User can't generate CSV reports

**URL:** <https://discuss.elastic.co/t/user-cant-generate-csv-reports/369755>\
**Category:** Kibana\
**Created:** [October 29, 2024, 4:19pm UTC](https://discuss.elastic.co/t/user-cant-generate-csv-reports/369755 "2024-10-29T16:19:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rugenl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rugenl/32/12887_2.png) [@rugenl](https://discuss.elastic.co/u/rugenl)\
**Post date:** [October 29, 2024, 4:19pm UTC](https://discuss.elastic.co/t/user-cant-generate-csv-reports/369755/1 "2024-10-29T16:19:51Z")

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User gets error: "Ask adminiatrator for reporting access". We are 8.15.3 cloud.

The doc says in the [Kibana access](https://www.elastic.co/guide/en/kibana/8.15/secure-reporting.html#grant-user-access) area, There is a line for Reporting and a check box for Generate CSV Reports. That line doesn't appear for me in either Discover or Dashboard.

As superuser, I can generate reports.

Any ideas? Thanks

Update: It seems they can export CSV from a visualization, not from discovery.

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<div class="post-metadata">

**Author:** ![rugenl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rugenl/32/12887_2.png) [@rugenl](https://discuss.elastic.co/u/rugenl)\
**Post date:** [October 30, 2024, 10:56pm UTC](https://discuss.elastic.co/t/user-cant-generate-csv-reports/369755/2 "2024-10-30T22:56:10Z")

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This setting didn't get copied to our cloud Kibana config:

xpack.reporting.roles.enabled: false

We had it on-prem and the config was supposedly copied, so I was lead to confusion 🙂