# Version mismatch message even though versions match **URL:** \ **Category:** Elasticsearch\ **Created:** [July 6, 2023, 3:53pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819 "2023-07-06T15:53:42Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 6, 2023, 3:53pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/1 "2023-07-06T15:53:42Z")
Hi all. I'm trying out ELK 8.8.2, and getting this message: > Job creation error > The client noticed that the server is not Elasticsearch and we do not support this unknown product. All explanations in various posts say this is mismatch between Kibana and Elasticsearch versions. But ours do match. (See below). Any other ideas how to fix this? Installed Packages Name : **elasticsearch** Arch : x86\_64 Version : **8.8.2** Release : 1 Size : 1.2 G Repo : installed From repo : elasticsearch Summary : Distributed RESTful search engine built for the cloud URL : [https://www.elastic.co/](https://www.elastic.co/) Installed Packages Name : **kibana** Arch : x86\_64 Version : **8.8.2** Release : 1 Size : 715 M Repo : installed From repo : elasticsearch Summary : Explore and visualize your Elasticsearch data URL : [https://www.elastic.co](https://www.elastic.co) ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 6, 2023, 6:50pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/2 "2023-07-06T18:50:21Z")
I should add I get this only on trying to save a job. I can get my data from the same ES in my dashboard, and in Discover. ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 6, 2023, 6:57pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/3 "2023-07-06T18:57:12Z")
And we are using the 30-day Platinum trial. ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [July 11, 2023, 3:27pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/4 "2023-07-11T15:27:15Z")
What do you mean by "when saving a job". Where is that happening. Do you have more logs in Kibana? And/or a screen capture? ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 11, 2023, 3:51pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/5 "2023-07-11T15:51:18Z")
Thanks, David! Please see screen shot. ![image](https://us1.discourse-cdn.com/elastic/original/3X/3/0/30f327d0d527011c0b724dc9563c5baad3ad9088.png) ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 11, 2023, 3:54pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/6 "2023-07-11T15:54:52Z")
For logs, do you want Client, Server, or both? And do I need to set to DEBUG? ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 11, 2023, 4:01pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/7 "2023-07-11T16:01:30Z")
When I try to Save again, I see this at INFO level in one of the logs: ```auto [2023-07-11T15:57:45,791][INFO][o.e.x.m.j.p.a.AutodetectProcessManager] [usngksl1055bmp.us.int.kn] Opening job [brian_test_2] [2023-07-11T15:57:45,794][INFO][o.e.x.m.j.p.a.AutodetectProcessManager] [usngksl1055bmp.us.int.kn] [brian_test_2] Loading model snapshot [N/A], job latest_record_timestamp [N/A] [2023-07-11T15:57:45,879][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CResourceMonitor.cc@84] Setting model memory limit to 11 MB [2023-07-11T15:57:46,281][INFO][o.e.x.m.d.DatafeedJob] [usngksl1055bmp.us.int.kn] [brian_test_2] Datafeed started (from: 2023-07-04T15:33:08.652Z to: 2023-07-11T15:48:08.653Z) with frequency [450000ms] [2023-07-11T15:57:46,507][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 10000 records written to autodetect; missingFieldCount=9936, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:46,633][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 20000 records written to autodetect; missingFieldCount=19886, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:46,828][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 30000 records written to autodetect; missingFieldCount=29809, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:47,447][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 40000 records written to autodetect; missingFieldCount=39746, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:47,776][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CTimeSeriesTestForChange.cc@699] time shift p-value = 0.997725 [2023-07-11T15:57:47,780][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 50000 records written to autodetect; missingFieldCount=49652, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedJob] [usngksl1055bmp.us.int.kn] [brian_test_2] Lookback has finished [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedRunner] [usngksl1055bmp.us.int.kn] [no_realtime] attempt to stop datafeed [datafeed-brian_test_2] for job [brian_test_2] [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedRunner] [usngksl1055bmp.us.int.kn] [no_realtime] try lock [20s] to stop datafeed [datafeed-brian_test_2] for job [brian_test_2]... [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedRunner] [usngksl1055bmp.us.int.kn] [no_realtime] stopping datafeed [datafeed-brian_test_2] for job [brian_test_2], acquired [true]... [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedRunner] [usngksl1055bmp.us.int.kn] [no_realtime] datafeed [datafeed-brian_test_2] for job [brian_test_2] has been stopped [2023-07-11T15:57:47,996][INFO][o.e.x.m.j.p.a.AutodetectProcessManager] [usngksl1055bmp.us.int.kn] Closing job [brian_test_2], because [close job (api)] [2023-07-11T15:57:47,997][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CTimeSeriesTestForChange.cc@699] time shift p-value = 0.784759 | repeated [5] [2023-07-11T15:57:47,997][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CCmdSkeleton.cc@66] Handled 52439 records [2023-07-11T15:57:47,998][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CAnomalyJob.cc@1624] Pruning obsolete models [2023-07-11T15:57:48,063][INFO][o.e.x.m.p.AbstractNativeProcess] [usngksl1055bmp.us.int.kn] [brian_test_2] State output finished [2023-07-11T15:57:48,073][INFO][o.e.x.m.j.p.a.o.AutodetectResultProcessor] [usngksl1055bmp.us.int.kn] [brian_test_2] 672 buckets parsed from autodetect output [2023-07-11T15:57:48,314][INFO][o.e.x.m.j.p.a.AutodetectCommunicator] [usngksl1055bmp.us.int.kn] [brian_test_2] autodetect connection for job closed ``` ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 11, 2023, 4:02pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/8 "2023-07-11T16:02:35Z")
I see this in one of the logs, on INFO level: ```auto [2023-07-11T15:57:45,791][INFO][o.e.x.m.j.p.a.AutodetectProcessManager] [usngksl1055bmp.us.int.kn] Opening job [brian_test_2] [2023-07-11T15:57:45,794][INFO][o.e.x.m.j.p.a.AutodetectProcessManager] [usngksl1055bmp.us.int.kn] [brian_test_2] Loading model snapshot [N/A], job latest_record_timestamp [N/A] [2023-07-11T15:57:45,879][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CResourceMonitor.cc@84] Setting model memory limit to 11 MB [2023-07-11T15:57:46,281][INFO][o.e.x.m.d.DatafeedJob] [usngksl1055bmp.us.int.kn] [brian_test_2] Datafeed started (from: 2023-07-04T15:33:08.652Z to: 2023-07-11T15:48:08.653Z) with frequency [450000ms] [2023-07-11T15:57:46,507][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 10000 records written to autodetect; missingFieldCount=9936, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:46,633][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 20000 records written to autodetect; missingFieldCount=19886, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:46,828][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 30000 records written to autodetect; missingFieldCount=29809, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:47,447][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 40000 records written to autodetect; missingFieldCount=39746, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:47,776][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CTimeSeriesTestForChange.cc@699] time shift p-value = 0.997725 [2023-07-11T15:57:47,780][INFO][o.e.x.m.j.p.DataCountsReporter] [usngksl1055bmp.us.int.kn] [brian_test_2] 50000 records written to autodetect; missingFieldCount=49652, invalidDateCount=0, outOfOrderCount=0 [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedJob] [usngksl1055bmp.us.int.kn] [brian_test_2] Lookback has finished [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedRunner] [usngksl1055bmp.us.int.kn] [no_realtime] attempt to stop datafeed [datafeed-brian_test_2] for job [brian_test_2] [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedRunner] [usngksl1055bmp.us.int.kn] [no_realtime] try lock [20s] to stop datafeed [datafeed-brian_test_2] for job [brian_test_2]... [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedRunner] [usngksl1055bmp.us.int.kn] [no_realtime] stopping datafeed [datafeed-brian_test_2] for job [brian_test_2], acquired [true]... [2023-07-11T15:57:47,949][INFO][o.e.x.m.d.DatafeedRunner] [usngksl1055bmp.us.int.kn] [no_realtime] datafeed [datafeed-brian_test_2] for job [brian_test_2] has been stopped [2023-07-11T15:57:47,996][INFO][o.e.x.m.j.p.a.AutodetectProcessManager] [usngksl1055bmp.us.int.kn] Closing job [brian_test_2], because [close job (api)] [2023-07-11T15:57:47,997][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CTimeSeriesTestForChange.cc@699] time shift p-value = 0.784759 | repeated [5] [2023-07-11T15:57:47,997][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CCmdSkeleton.cc@66] Handled 52439 records [2023-07-11T15:57:47,998][INFO][o.e.x.m.p.l.CppLogMessageHandler] [usngksl1055bmp.us.int.kn] [brian_test_2] [autodetect/6774] [CAnomalyJob.cc@1624] Pruning obsolete models [2023-07-11T15:57:48,063][INFO][o.e.x.m.p.AbstractNativeProcess] [usngksl1055bmp.us.int.kn] [brian_test_2] State output finished [2023-07-11T15:57:48,073][INFO][o.e.x.m.j.p.a.o.AutodetectResultProcessor] [usngksl1055bmp.us.int.kn] [brian_test_2] 672 buckets parsed from autodetect output [2023-07-11T15:57:48,314][INFO][o.e.x.m.j.p.a.AutodetectCommunicator] [usngksl1055bmp.us.int.kn] [brian_test_2] autodetect connection for job closed ``` ---
**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\ **Post date:** [July 11, 2023, 4:14pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/9 "2023-07-11T16:14:30Z")
I ran into this before trying to find the answer / solution.... It is a configuration issue 1st do you have elasticsearch setup with the machine learning role? can you run `GET _cat/nodes?v` ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 11, 2023, 4:23pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/10 "2023-07-11T16:23:31Z")
![image](https://us1.discourse-cdn.com/elastic/original/3X/6/4/642254baa39f1d7efcfa0565b55602134f8beb7b.png) ---
**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\ **Post date:** [July 11, 2023, 4:26pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/11 "2023-07-11T16:26:56Z")
Do you have security enabled? oh @McJava1967 Welcome to the community!!! Also can you click on the show full error and share that. In short I think you are going to need to enable security ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 11, 2023, 4:43pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/12 "2023-07-11T16:43:22Z")
We don't have security enabled. It's just a POC right now. I should have shown this earlier, from the previous screen: ![image](https://us1.discourse-cdn.com/elastic/original/3X/2/4/24949871b3412c3ccffe4b1983517266b92a71fa.png) ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 11, 2023, 4:44pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/13 "2023-07-11T16:44:04Z")
And this is the full error message you asked for: ![image](https://us1.discourse-cdn.com/elastic/original/3X/e/d/ed029c5f7e5541aa028d9128d369cc0bbc278f4f.png) ---
**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\ **Post date:** [July 11, 2023, 4:45pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/14 "2023-07-11T16:45:22Z")
Yup unfortunately I do not know if it is a BUG or Feature but pretty sure you are going to need to enable the default security at least. The default install would have done that. I have relayed this back internal, but I have seen this before, enabling security fixed it. ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 11, 2023, 5:41pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/15 "2023-07-11T17:41:36Z")
Word on the street is that's it's a Feature designed to block interaction with AWS (a.k.a "this unknown product") Looks highly effective. But might want to let Elastic Kibana on through. 😀 OK. Working on setting up minimal security. Thank you for help! ---
**Author:** ![McJava1967](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@McJava1967](https://discuss.elastic.co/u/McJava1967)\ **Post date:** [July 12, 2023, 3:49pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/16 "2023-07-12T15:49:08Z")
Just to confirm, Stephen. THAT WORKED. 😀 If it helps any, my internet research says your Kibana is now requiring any ELK server to return something like "server=elasticsearch" as a header. My guess is your ELK server is failing to include that under certain circumstances. Again, THANK YOU! ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [August 9, 2023, 3:49pm UTC](https://discuss.elastic.co/t/version-mismatch-message-even-though-versions-match/337819/17 "2023-08-09T15:49:08Z")
This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.