# Visualisation Error after upgrade

**URL:** <https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040>\
**Category:** Kibana\
**Tags:** lens\
**Created:** [September 4, 2024, 1:52pm UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040 "2024-09-04T13:52:00Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Scott\_Barker](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/scott_barker/32/53683_2.png) [@Scott\_Barker](https://discuss.elastic.co/u/Scott_Barker)\
**Post date:** [September 4, 2024, 1:52pm UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/1 "2024-09-04T13:52:00Z")

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Hi All  
I've updated Elasticsearch and Kibana from 7.12 to 8.14 and seemed OK with no errors during the upgrade.  
After the upgrade I view a index \ index pattern I can view the data but the Visualisation showing the date the data imported has a purple line without showing any Visualisations \ bar chart:

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/e/1/e136eca25391286829160b2dc1f3e582e89a0543.png)

Below are the elk and kibana yml files.

 ![kibana](https://us1.discourse-cdn.com/elastic/original/3X/6/b/6b5ff97d325cfb59507edb117bac0e283480bf85.png)

 ![elk](https://us1.discourse-cdn.com/elastic/original/3X/0/8/08f62e88fdaecf07c85f876b3691af9a737e4cc7.png)

No Visualisation works, data table works OK

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<div class="post-metadata">

**Author:** ![Marco\_Liberati](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marco_liberati/32/82953_2.png) [@Marco\_Liberati](https://discuss.elastic.co/u/Marco_Liberati)\
**Post date:** [September 5, 2024, 8:13am UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/2 "2024-09-05T08:13:04Z")

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Hi @Scott_Barker

if you click on the top right icon `Edit visualization` do you have the same issue within the Lens editor too?

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<div class="post-metadata">

**Author:** ![Scott\_Barker](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/scott_barker/32/53683_2.png) [@Scott\_Barker](https://discuss.elastic.co/u/Scott_Barker)\
**Post date:** [September 5, 2024, 12:25pm UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/3 "2024-09-05T12:25:33Z")

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Yes I do. If I select 'count overall' that shows text data OK.

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**Author:** ![Marco\_Liberati](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marco_liberati/32/82953_2.png) [@Marco\_Liberati](https://discuss.elastic.co/u/Marco_Liberati)\
**Post date:** [September 5, 2024, 12:53pm UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/4 "2024-09-05T12:53:15Z")

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Can you share the Lens configuration when in the editor?  
Is it just a `Count of Records` over time?

Reducing the time window (via the time picker) makes it work or even for 15m it's still a forever loading?

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<div class="post-metadata">

**Author:** ![Marco\_Liberati](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marco_liberati/32/82953_2.png) [@Marco\_Liberati](https://discuss.elastic.co/u/Marco_Liberati)\
**Post date:** [September 5, 2024, 12:53pm UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/5 "2024-09-05T12:53:49Z")

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Added #lens

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<div class="post-metadata">

**Author:** ![Scott\_Barker](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/scott_barker/32/53683_2.png) [@Scott\_Barker](https://discuss.elastic.co/u/Scott_Barker)\
**Post date:** [September 5, 2024, 1:03pm UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/6 "2024-09-05T13:03:30Z")

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Correct just a `Count of Records` over time. If I select last 15 mins or even last 1 min its still forever loading.

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<div class="post-metadata">

**Author:** ![Marco\_Liberati](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marco_liberati/32/82953_2.png) [@Marco\_Liberati](https://discuss.elastic.co/u/Marco_Liberati)\
**Post date:** [September 5, 2024, 1:14pm UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/7 "2024-09-05T13:14:43Z")

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Do you have any error in the browser console?

If you send the same query over to ES via the `Kibana Dev Tools` do you get a response?

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<div class="post-metadata">

**Author:** ![Scott\_Barker](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/scott_barker/32/53683_2.png) [@Scott\_Barker](https://discuss.elastic.co/u/Scott_Barker)\
**Post date:** [September 5, 2024, 1:51pm UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/8 "2024-09-05T13:51:29Z")

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Running the query via Dev Tools works using this query, I get 71 results,  
 ![image](https://us1.discourse-cdn.com/elastic/original/3X/e/2/e2fec9c76f91236ef9504bbc72c8ec0a71453821.png)

I get the following errors in dev tools of chrome (not sure if any of these are normal).

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/6/1/619b6b354b91e65ea9ae95c355a8813090471ba0.png)

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<div class="post-metadata">

**Author:** ![Marco\_Liberati](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marco_liberati/32/82953_2.png) [@Marco\_Liberati](https://discuss.elastic.co/u/Marco_Liberati)\
**Post date:** [September 5, 2024, 2:45pm UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/9 "2024-09-05T14:45:03Z")

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What browser are you using (name, version)? Can you try to upgrade it?

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<div class="post-metadata">

**Author:** ![Scott\_Barker](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/scott_barker/32/53683_2.png) [@Scott\_Barker](https://discuss.elastic.co/u/Scott_Barker)\
**Post date:** [September 19, 2024, 6:43am UTC](https://discuss.elastic.co/t/visualisation-error-after-upgrade/366040/10 "2024-09-19T06:43:43Z")

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Sorry for the reply I've been on leave, yes the browser was out of date, thanks for the help.
