# Visualize:Gateway Timeout

**URL:** <https://discuss.elastic.co/t/visualize-gateway-timeout/54566>\
**Category:** Kibana\
**Created:** [July 1, 2016, 11:28pm UTC](https://discuss.elastic.co/t/visualize-gateway-timeout/54566 "2016-07-01T23:28:53Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ananthanaidu](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@ananthanaidu](https://discuss.elastic.co/u/ananthanaidu)\
**Post date:** [July 1, 2016, 11:28pm UTC](https://discuss.elastic.co/t/visualize-gateway-timeout/54566/1 "2016-07-01T23:28:53Z")

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Hello,

Error: Gateway Timeout

I got the Gateway Timeout error when i click visualize or dashboard,please help me to fix on this error.

 ![](https://us1.discourse-cdn.com/elastic/original/2X/d/d57d54cfd85e86e2c77c7aa6d460e0572a84ddd7.png)

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [July 2, 2016, 1:21am UTC](https://discuss.elastic.co/t/visualize-gateway-timeout/54566/2 "2016-07-02T01:21:27Z")

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You realise your ES instance is open to the internet, right?

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**Author:** ![ananthanaidu](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@ananthanaidu](https://discuss.elastic.co/u/ananthanaidu)\
**Post date:** [July 4, 2016, 4:29pm UTC](https://discuss.elastic.co/t/visualize-gateway-timeout/54566/3 "2016-07-04T16:29:57Z")

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yes it is.

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [July 4, 2016, 10:47pm UTC](https://discuss.elastic.co/t/visualize-gateway-timeout/54566/4 "2016-07-04T22:47:53Z")

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And you are not concerned with someone deleting all your data?

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**Author:** ![ananthanaidu](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@ananthanaidu](https://discuss.elastic.co/u/ananthanaidu)\
**Post date:** [July 5, 2016, 4:59pm UTC](https://discuss.elastic.co/t/visualize-gateway-timeout/54566/5 "2016-07-05T16:59:51Z")

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what does it mean? Should I delete data? its our production server Logs.

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**Author:** ![ananthanaidu](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@ananthanaidu](https://discuss.elastic.co/u/ananthanaidu)\
**Post date:** [July 18, 2016, 4:47pm UTC](https://discuss.elastic.co/t/visualize-gateway-timeout/54566/6 "2016-07-18T16:47:04Z")

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Thanks. This issue has been resolved.

Due to another instance of ELK running simultaneously that conflicts the production environment unstable.

We stopped the instance of all ELK related services in other server and all looks good now.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 1:46pm UTC](https://discuss.elastic.co/t/visualize-gateway-timeout/54566/7 "2017-07-06T13:46:00Z")

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