# Visualize: Request Timeout after 30000ms - Last 1 Year as Time Range

**URL:** <https://discuss.elastic.co/t/visualize-request-timeout-after-30000ms-last-1-year-as-time-range/103169>\
**Category:** Kibana\
**Created:** [October 9, 2017, 2:31am UTC](https://discuss.elastic.co/t/visualize-request-timeout-after-30000ms-last-1-year-as-time-range/103169 "2017-10-09T02:31:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![alexus](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alexus/32/12696_2.png) [@alexus](https://discuss.elastic.co/u/alexus)\
**Post date:** [October 9, 2017, 2:31am UTC](https://discuss.elastic.co/t/visualize-request-timeout-after-30000ms-last-1-year-as-time-range/103169/1 "2017-10-09T02:31:40Z")

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While using Kibana, I select `Last 1 year` as `Time Range` and I'm getting following message:

> Visualize: Request Timeout after 30000ms

I tail'ed elasticsearch logs, however there is no indication of any issue with data (or anything else), some suggested to increase `elasticsearch.pingTimeout`...

I'm tried to follow [Configuring Kibana on Docker | Kibana User Guide [5.6] | Elastic](https://www.elastic.co/guide/en/kibana/current/_configuring_kibana_on_docker.html#docker-env-config) (specifically, _Environment variable configuration_ part). I set `ELASTICSEARCH_REQUESTTIMEOUT` to `60000`, yet Kibana still timeouts at `30000` (default)

Please advise.

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**Author:** ![Marius\_Dragomir](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marius_dragomir/32/42087_2.png) [@Marius\_Dragomir](https://discuss.elastic.co/u/Marius_Dragomir)\
**Post date:** [October 11, 2017, 3:08pm UTC](https://discuss.elastic.co/t/visualize-request-timeout-after-30000ms-last-1-year-as-time-range/103169/2 "2017-10-11T15:08:44Z")

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Hello,  
What version of Kibana are you on and also, did you restart Kibana in your docker container to make sure it loads the value of the variable?

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<div class="post-metadata">

**Author:** ![alexus](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alexus/32/12696_2.png) [@alexus](https://discuss.elastic.co/u/alexus)\
**Post date:** [October 11, 2017, 3:31pm UTC](https://discuss.elastic.co/t/visualize-request-timeout-after-30000ms-last-1-year-as-time-range/103169/3 "2017-10-11T15:31:42Z")

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@Marius_Dragomir

I'm running Kibana 5.6.3, and yes I restarted docker container to make sure it loads environment variables, other variable such as: `ELASTICSEARCH_URL` seems to be working fine...

```
# grep -A2 environment docker-compose.override.yml 
                environment:
                        - "ELASTICSEARCH_URL=${ELASTICSEARCH_URL}"
                        - "ELASTICSEARCH_REQUESTTIMEOUT=60000"
# 

```

Is there a way to verify that (through API call?) or what else can I do to troubleshoot it further?

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 8, 2017, 3:32pm UTC](https://discuss.elastic.co/t/visualize-request-timeout-after-30000ms-last-1-year-as-time-range/103169/4 "2017-11-08T15:32:43Z")

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