# Watcher Could not connect to SMTP host
**URL:** https://discuss.elastic.co/t/watcher-could-not-connect-to-smtp-host/120775
**Category:** Elasticsearch
**Tags:** elastic-stack-alerting
**Created:** [February 21, 2018, 7:12am UTC](https://discuss.elastic.co/t/watcher-could-not-connect-to-smtp-host/120775 "2018-02-21T07:12:05Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Ekaterina](https://discuss.elastic.co/u/Ekaterina)
#### Post date: [February 21, 2018, 7:12am UTC](https://discuss.elastic.co/t/watcher-could-not-connect-to-smtp-host/120775/1 "2018-02-21T07:12:05Z")
Hi All,
I have recently got free elastic cloud trial. I am trying to create simple watcher that would send an emails, but it is failing on email sending stage
I have whitelisted needed email addresses, but error seems to be not related to the addresses but to some conf problem
"actions": [
{
"id": "email\_administrator",
"type": "email",
"status": "failure",
"error": {
"root\_cause": [
{
"type": "messaging\_exception",
"reason": "failed to send email with subject [Encountered logins] via account [work]"
}
],
"type": "messaging\_exception",
"reason": "failed to send email with subject [Encountered logins] via account [work]",
"caused\_by": {
"type": "messaging\_exception",
"reason": "Could not connect to SMTP host: dockerhost, port: 10025, response: -1"
}
}
}
]
I can not find any solution to my problem in the forum
Thank you!
---
### Author:  [@spinscale](https://discuss.elastic.co/u/spinscale)
#### Post date: [February 21, 2018, 8:10am UTC](https://discuss.elastic.co/t/watcher-could-not-connect-to-smtp-host/120775/2 "2018-02-21T08:10:10Z")
have you configured your own email account? You should not need to configure anything after the whitelisting is done. Just remove any account configuration and restart the cluster.
--Alex
---
### Author:  [@Ekaterina](https://discuss.elastic.co/u/Ekaterina)
#### Post date: [February 21, 2018, 8:53am UTC](https://discuss.elastic.co/t/watcher-could-not-connect-to-smtp-host/120775/3 "2018-02-21T08:53:56Z")
I am on the cloud. It looks like it uses its own SMTP server. What do you mean by my own email account? What configuration should be made there? I do not have any email configuration except my normal email address here: [https://cloud.elastic.co/#/account/email-settings/](https://cloud.elastic.co/#/account/email-settings/)
---
### Author:  [@spinscale](https://discuss.elastic.co/u/spinscale)
#### Post date: [February 22, 2018, 8:29am UTC](https://discuss.elastic.co/t/watcher-could-not-connect-to-smtp-host/120775/4 "2018-02-22T08:29:15Z")
can you try not setting any `account` in your watch when sending an email?
---
### Author:  [@Ekaterina](https://discuss.elastic.co/u/Ekaterina)
#### Post date: [February 22, 2018, 10:12am UTC](https://discuss.elastic.co/t/watcher-could-not-connect-to-smtp-host/120775/5 "2018-02-22T10:12:05Z")
Thanks Alexander,
I have next watcher, can you please show what account should be removed or changed
`PUT \_xpack/watcher/watch/test
{
"input": {
"search": {
"request": {
"indices": [
"smarp"
],
"body": {
"query": {
"match\_all": {
```
}
}
}
}
}
```
},
"condition": {
"script": "for (def item : ctx.payload.hits.hits) {if (item.status == 'success') {return true;}}"
},
"trigger": {
"schedule": {
"interval": "30s"
}
},
"actions": {
```
"email_administrator": {
"throttle_period": "15m",
"email": {
"to": "ekaterina.tsapaeva@smarp com",
"subject": "Encountered {{ctx.payload.shards.total}} logins",
"body": "",
"attachments": {
"attached_data": {
"data": {
"format": "json"
}
}
},
"priority": "high"
}
}
```
}
}`
---
### Author:  [@spinscale](https://discuss.elastic.co/u/spinscale)
#### Post date: [February 23, 2018, 10:35am UTC](https://discuss.elastic.co/t/watcher-could-not-connect-to-smtp-host/120775/6 "2018-02-23T10:35:17Z")
Hey,
I just reread that you are on cloud. so you can file a ticket through the cloud customer support for further help, they should be able to get you going!
--Alex
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [March 23, 2018, 10:35am UTC](https://discuss.elastic.co/t/watcher-could-not-connect-to-smtp-host/120775/7 "2018-03-23T10:35:24Z")
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