# Watcher still failing to send emails

**URL:** https://discuss.elastic.co/t/watcher-still-failing-to-send-emails/159059
**Category:** Kibana
**Tags:** elastic-stack-alerting
**Created:** [December 2, 2018, 9:09pm UTC](https://discuss.elastic.co/t/watcher-still-failing-to-send-emails/159059 "2018-12-02T21:09:45Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Dima\_X](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dima\_X](https://discuss.elastic.co/u/Dima_X)
#### Post date: [December 2, 2018, 9:09pm UTC](https://discuss.elastic.co/t/watcher-still-failing-to-send-emails/159059/1 "2018-12-02T21:09:46Z")

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Continuing the discussion from [Watcher failing to send emails](https://discuss.elastic.co/t/watcher-failing-to-send-emails/62141):

The issue which were discussed in the mentioned topic **still hasn't resolved.**

User (Michael Tarimo) said that it was misconfiguration in the watcher config.  
But guys, there are no watcher config in your cloud version. Under cloud Kibana I can only get into the watcher section, to configure the threshold rule and write my email, that's all.  
When I push " **test fire an e-mail now**" I get an error " **failed to send e-mail to**".

So, what the solution ?  
How really to make it work ?

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### Author: ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)
#### Post date: [December 12, 2018, 10:06pm UTC](https://discuss.elastic.co/t/watcher-still-failing-to-send-emails/159059/2 "2018-12-12T22:06:48Z")

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Can you please provide us the watch you are using ? ( of-course leave out the sensitive part ) which version of stack are you using btw ? I will try and reproduce it once you share more information ...watch , logs, screenshots ...anything.

Thanks  
Rashmi

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<div class="post-metadata">

### Author: ![Dima\_X](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@Dima\_X](https://discuss.elastic.co/u/Dima_X)
#### Post date: [December 14, 2018, 3:17pm UTC](https://discuss.elastic.co/t/watcher-still-failing-to-send-emails/159059/3 "2018-12-14T15:17:51Z")

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Hi, Rashmi

Sure, its easy to reproduce

`Cloud stack Version: 6.5.3`

In the cloud version of Kibana I create watcher task here " **Management \> Elasticsearch \> Watcher**".  
Next I fill common data at " **Create a new threshold alert**"

- **Name** = test
- **Indices to query** = some indicie

Next I create rule like this

- " **WHEN** max() of X1 **OVER** all documents **IS ABOVE** 300 **FOR THE LAST** 5 minutes"

Then, choose the action  
 ![elk_1](https://us1.discourse-cdn.com/elastic/original/3X/3/2/3204ca011d20b2dfa90468c8ae2558919b3512b0.png)

And after that you can meet the issue (sure its applicable to any real email here)  
 ![elk_2](https://us1.discourse-cdn.com/elastic/original/3X/d/8/d8101fa0fb608704096bb5d0e495c5bedf003394.png)

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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [January 11, 2019, 3:17pm UTC](https://discuss.elastic.co/t/watcher-still-failing-to-send-emails/159059/4 "2019-01-11T15:17:54Z")

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