# We can't find products matching the selection

**URL:** <https://discuss.elastic.co/t/we-cant-find-products-matching-the-selection/255653>\
**Category:** Elasticsearch\
**Created:** [November 17, 2020, 9:47am UTC](https://discuss.elastic.co/t/we-cant-find-products-matching-the-selection/255653 "2020-11-17T09:47:50Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![AndrewsG](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@AndrewsG](https://discuss.elastic.co/u/AndrewsG)\
**Post date:** [November 17, 2020, 9:47am UTC](https://discuss.elastic.co/t/we-cant-find-products-matching-the-selection/255653/1 "2020-11-17T09:47:50Z")

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Hi, I have installed Elasticsearch onto a Magento 2.4 site. I keep receiving the error "We can't find products matching the selection" after a period of time of the Elasticsearch working.

Please can anyone advise?

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**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [November 17, 2020, 10:01am UTC](https://discuss.elastic.co/t/we-cant-find-products-matching-the-selection/255653/2 "2020-11-17T10:01:46Z")

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Welcome!

In the content you gave there's nothing to help.  
May be you should start asking on Magento forums?

Here we can help you to run your elasticsearch cluster.  
Is it working? If not, what are the logs, settings? What did you do exactly? ....

Without any information, there's no chance we can assist you.

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<div class="post-metadata">

**Author:** ![AndrewsG](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@AndrewsG](https://discuss.elastic.co/u/AndrewsG)\
**Post date:** [November 17, 2020, 10:22am UTC](https://discuss.elastic.co/t/we-cant-find-products-matching-the-selection/255653/3 "2020-11-17T10:22:55Z")

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Ok, firstly when I try to connect via the command  
"curl -X GET [http://160.153.245.42:9200](http://160.153.245.42:9200)" it doesn't connect.

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<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [November 17, 2020, 10:34am UTC](https://discuss.elastic.co/t/we-cant-find-products-matching-the-selection/255653/4 "2020-11-17T10:34:34Z")

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What are the full elasticsearch logs?

Please format your code, logs or configuration files using `</>` icon as explained in [this guide](https://discuss.elastic.co/t/about-the-elasticsearch-category/21) and not the citation button. It will make your post more readable.

Or use markdown style like:

````
```
CODE
```

````

This is the icon to use if you are not using markdown format:

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/7/e/7e6e239431ec2d71cbf1beef741f2e93e7cc762c.jpg)

There's a live preview panel for exactly this reasons.

Lots of people read these forums, and many of them will simply skip over a post that is difficult to read, because it's just too large an investment of their time to try and follow a wall of badly formatted text.  
If your goal is to get an answer to your questions, it's in your interest to make it as easy to read and understand as possible.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 15, 2020, 10:34am UTC](https://discuss.elastic.co/t/we-cant-find-products-matching-the-selection/255653/5 "2020-12-15T10:34:41Z")

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