# Web Crawler Stuck on Pending / Suspended

**URL:** <https://discuss.elastic.co/t/web-crawler-stuck-on-pending-suspended/318768>\
**Category:** Elastic Search\
**Tags:** elastic-app-search\
**Created:** [November 12, 2022, 7:07am UTC](https://discuss.elastic.co/t/web-crawler-stuck-on-pending-suspended/318768 "2022-11-12T07:07:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![moassafiri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/moassafiri/32/110323_2.png) [@moassafiri](https://discuss.elastic.co/u/moassafiri)\
**Post date:** [November 12, 2022, 7:07am UTC](https://discuss.elastic.co/t/web-crawler-stuck-on-pending-suspended/318768/1 "2022-11-12T07:07:29Z")

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Version: v8.4.3  
Steps to reproduce:  
Started crawling across 13 different engines.  
9 successfully completed but at engine number 10 this was the first log message:

`The crawler worker responsible for this crawl has failed. The crawl is suspended automatically and will be resumed by another worker. You can check crawler logs for the details on the underlying issue.`

Trying to cancel it via the API has left it stuck, tried restarting the cluster with no success, still in a stuck position.

Is there anything that can be done to restart the Queue Manager?

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**Author:** ![ross.bell](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ross.bell/32/77559_2.png) [@ross.bell](https://discuss.elastic.co/u/ross.bell)\
**Post date:** [November 14, 2022, 4:47pm UTC](https://discuss.elastic.co/t/web-crawler-stuck-on-pending-suspended/318768/2 "2022-11-14T16:47:30Z")

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Hey @moassafiri,

I'm assuming this is App Search crawler, not the new Enterprise Search crawler? Any when you say stuck, do you have recurring crawls enabled and/or can you trigger a new crawl?

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**Author:** ![moassafiri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/moassafiri/32/110323_2.png) [@moassafiri](https://discuss.elastic.co/u/moassafiri)\
**Post date:** [November 15, 2022, 12:19am UTC](https://discuss.elastic.co/t/web-crawler-stuck-on-pending-suspended/318768/3 "2022-11-15T00:19:25Z")

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Managed to get it to work after deleting all pending and suspended records within the `.ent-search-actastic-crawler_crawl_requests_v7` index.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 13, 2022, 12:20am UTC](https://discuss.elastic.co/t/web-crawler-stuck-on-pending-suspended/318768/4 "2022-12-13T00:20:18Z")

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