# Webinterface becomes unusable after a period of time

**URL:** <https://discuss.elastic.co/t/webinterface-becomes-unusable-after-a-period-of-time/195262>\
**Category:** Elastic Search\
**Tags:** elastic-app-search\
**Created:** [August 14, 2019, 8:37pm UTC](https://discuss.elastic.co/t/webinterface-becomes-unusable-after-a-period-of-time/195262 "2019-08-14T20:37:25Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![MelvinRook](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/melvinrook/32/52321_2.png) [@MelvinRook](https://discuss.elastic.co/u/MelvinRook)\
**Post date:** [August 14, 2019, 8:37pm UTC](https://discuss.elastic.co/t/webinterface-becomes-unusable-after-a-period-of-time/195262/1 "2019-08-14T20:37:25Z")

</div>

The webinterface becomes unusable after a period of time. Not sure how to solve it.

Checking the browser debug shows a 500 internal server error for some files:

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/2/7/271beca68134f59af96356fbc8f997aaae8e4309.png)

In the 500 internal server error response:

```
org.jruby.exceptions.TypeError: (TypeError) no implicit conversion of String into Integer
	at org.jruby.RubyArray.[]=(org/jruby/RubyArray.java:1558)
	at tmp.jruby7028956381679149336extract.gems.gems.rack_minus_1_dot_6_dot_11.lib.rack.body_proxy.method_missing(/tmp/jruby7028956381679149336extract/gems/gems/rack-1.6.11/lib/rack/body_proxy.rb:36)
	at tmp.jruby7028956381679149336extract.gems.gems.rack_minus_1_dot_6_dot_11.lib.rack.body_proxy.method_missing(/tmp/jruby7028956381679149336extract/gems/gems/rack-1.6.11/lib/rack/body_proxy.rb:36)
	.. <snip, repeating>

```

In the logs:

```
[2019-08-14T20:53:34.865+00:00][8110][2834][action_controller][INFO]: [ea5c2dc8-6617-4405-9766-94fc60431e83] Processing by ErrorsController#not_found as */*
[2019-08-14T20:53:34.865+00:00][8110][2834][action_controller][INFO]: [ea5c2dc8-6617-4405-9766-94fc60431e83] Parameters: {"host"=>"localhost:3002", "protocol"=>"http"}
[2019-08-14T20:53:34.873+00:00][8110][2834][action_controller][INFO]: [ea5c2dc8-6617-4405-9766-94fc60431e83] Completed 500 Internal Server Error in 8ms
[2019-08-14T20:53:34.900+00:00][8110][2832][rails][FATAL]: [5dfb215f-3719-4723-a4fa-d9752bfd716e]
ActionController::RoutingError (No route matches [GET] "/packs/js/0-40694bdbb3917ca89f95.chunk.js"):
  /tmp/jruby7028956381679149336extract/gems/gems/actionpack-4.2.11.1/lib/action_dispatch/middleware/debug_exceptions.rb:21:in `call'
  /tmp/jruby7028956381679149336extract/gems/gems/actionpack-4.2.11.1/lib/action_dispatch/middleware/show_exceptions.rb:30:in `call'
  /tmp/jruby7028956381679149336extract/gems/gems/railties-4.2.11.1/lib/rails/rack/logger.rb:38:in `call_app'
  /tmp/jruby7028956381679149336extract/gems/gems/railties-4.2.11.1/lib/rails/rack/logger.rb:20:in `block in call'
  /tmp/jruby7028956381679149336extract/gems/gems/activesupport-4.2.11.1/lib/active_support/tagged_logging.rb:68:in `block in tagged'
  /tmp/jruby7028956381679149336extract/gems/gems/activesupport-4.2.11.1/lib/active_support/tagged_logging.rb:26:in `tagged'
  /tmp/jruby7028956381679149336extract/gems/gems/activesupport-4.2.11.1/lib/active_support/tagged_logging.rb:68:in `tagged'
  /tmp/jruby7028956381679149336extract/gems/gems/railties-4.2.11.1/lib/rails/rack/logger.rb:20:in `call'
  config/initializers/quiet_assets.class:6:in `call_with_quiet_assets'
  /tmp/jruby7028956381679149336extract/gems/gems/request_store-1.4.1/lib/request_store/middleware.rb:19:in `call'
  /tmp/jruby7028956381679149336extract/gems/gems/actionpack-4.2.11.1/lib/action_dispatch/middleware/request_id.rb:21:in `call'
  /tmp/jruby7028956381679149336extract/gems/gems/rack-1.6.11/lib/rack/methodoverride.rb:22:in `call'
  /tmp/jruby7028956381679149336extract/gems/gems/rack-1.6.11/lib/rack/runtime.rb:18:in `call'
  /tmp/jruby7028956381679149336extract/gems/gems/actionpack-4.2.11.1/lib/action_dispatch/middleware/static.rb:120:in `call'
  /tmp/jruby7028956381679149336extract/gems/gems/rack-1.6.11/lib/rack/sendfile.rb:113:in `call'
  config/initializers/stats_middleware.class:10:in `call'
  shared_togo/lib/shared_togo/external_host_middleware.class:15:in `call'
  /tmp/jruby7028956381679149336extract/gems/gems/railties-4.2.11.1/lib/rails/engine.rb:518:in `call'
  /tmp/jruby7028956381679149336extract/gems/gems/railties-4.2.11.1/lib/rails/application.rb:165:in `call'
  uri:classloader:/rack/handler/servlet.rb:22:in `call

```

---

<div class="post-metadata">

**Author:** ![goodroot](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/goodroot/32/38389_2.png) [@goodroot](https://discuss.elastic.co/u/goodroot)\
**Post date:** [August 14, 2019, 9:35pm UTC](https://discuss.elastic.co/t/webinterface-becomes-unusable-after-a-period-of-time/195262/2 "2019-08-14T21:35:43Z")

</div>

Can you please contact support? [support@elastic.co](mailto:support@elastic.co)

Please capture a diagnostic bundle as outlined here: [https://swiftype.com/documentation/app-search/self-managed/troubleshooting](https://swiftype.com/documentation/app-search/self-managed/troubleshooting) and reference this community post.

Also, any reproduction steps would be great.

We'd like to dig into this one.

Thank you for the report!

---

<div class="post-metadata">

**Author:** ![MelvinRook](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/melvinrook/32/52321_2.png) [@MelvinRook](https://discuss.elastic.co/u/MelvinRook)\
**Post date:** [August 14, 2019, 10:02pm UTC](https://discuss.elastic.co/t/webinterface-becomes-unusable-after-a-period-of-time/195262/3 "2019-08-14T22:02:35Z")

</div>

I've send the diagnostics to support.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 11, 2019, 10:02pm UTC](https://discuss.elastic.co/t/webinterface-becomes-unusable-after-a-period-of-time/195262/4 "2019-09-11T22:02:43Z")

</div>

Closed on September 11, 2019, 10:02pm UTC

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