# What does it take to buy a service contract? **URL:** \ **Category:** Elasticsearch\ **Created:** [March 19, 2016, 10:51am UTC](https://discuss.elastic.co/t/what-does-it-take-to-buy-a-service-contract/44894 "2016-03-19T10:51:06Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![memelet](https://avatars.discourse-cdn.com/v4/letter/m/6bbea6/32.png) [@memelet](https://discuss.elastic.co/u/memelet)\ **Post date:** [March 19, 2016, 10:51am UTC](https://discuss.elastic.co/t/what-does-it-take-to-buy-a-service-contract/44894/1 "2016-03-19T10:51:06Z")
Sorry for posting this here, but this has been going on for 3 weeks now. I have filled in the contact form at least five times. Never does anybody contact me. Does elastic really have a sales group? Is there a secret handshake required to get them to respond to the forms? My demo licenses are quickly nearing expiration. Really, this is the strangest thing. ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [March 19, 2016, 11:08am UTC](https://discuss.elastic.co/t/what-does-it-take-to-buy-a-service-contract/44894/2 "2016-03-19T11:08:35Z")
Sorry to hear. I will ping our team internally and send you a direct mail to make sure everything is fine. ---
**Author:** ![memelet](https://avatars.discourse-cdn.com/v4/letter/m/6bbea6/32.png) [@memelet](https://discuss.elastic.co/u/memelet)\ **Post date:** [March 19, 2016, 11:46am UTC](https://discuss.elastic.co/t/what-does-it-take-to-buy-a-service-contract/44894/3 "2016-03-19T11:46:03Z")
Thanks David, Of course, as things always go, I'm off for vacation to sail the English channel next week. But I will get email, so if they ping me by email that would be great. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 5, 2017, 11:06pm UTC](https://discuss.elastic.co/t/what-does-it-take-to-buy-a-service-contract/44894/4 "2017-07-05T23:06:55Z")