# What is the role that enable user to download pdf report?

**URL:** <https://discuss.elastic.co/t/what-is-the-role-that-enable-user-to-download-pdf-report/117937>\
**Category:** Elasticsearch\
**Created:** [February 1, 2018, 6:17am UTC](https://discuss.elastic.co/t/what-is-the-role-that-enable-user-to-download-pdf-report/117937 "2018-02-01T06:17:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![adithep](https://avatars.discourse-cdn.com/v4/letter/a/ccd318/32.png) [@adithep](https://discuss.elastic.co/u/adithep)\
**Post date:** [February 1, 2018, 6:17am UTC](https://discuss.elastic.co/t/what-is-the-role-that-enable-user-to-download-pdf-report/117937/1 "2018-02-01T06:17:07Z")

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I am using elastic cloud and gave reporting\_user role to a user I just created. That user can download CSV report no problem.

But when I tried to download printable PDF from dashboard, I get error: max attempted reached(3).

Note that I can download PDF with my super user. So what is the exact permission that would enable other user to do that?

Thankyou.

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**Author:** ![cjcenizal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/cjcenizal/32/11216_2.png) [@cjcenizal](https://discuss.elastic.co/u/cjcenizal)\
**Post date:** [February 9, 2018, 11:52pm UTC](https://discuss.elastic.co/t/what-is-the-role-that-enable-user-to-download-pdf-report/117937/2 "2018-02-09T23:52:06Z")

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Are you trying to download the PDF from within Dashboard or from within Management \> Reporting? If the latter then it's possible the user doesn't have access to the data used to generate the report. According to the [built-in-roles docs](https://www.elastic.co/guide/en/x-pack/current/built-in-roles.html):

> reporting\_user
> 
> Grants the specific privileges required for users of X-Pack reporting other than those required to use Kibana. This role grants access to the reporting indices. **Reporting users should also be assigned the kibana\_user role and a role that grants them access to the data that will be used to generate reports with.**

Let me know if this helps or if the problem is something else.

Thanks,  
CJ

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 9, 2018, 11:52pm UTC](https://discuss.elastic.co/t/what-is-the-role-that-enable-user-to-download-pdf-report/117937/3 "2018-03-09T23:52:15Z")

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