# When i import a map to my dashboard it loses some of the details
**URL:** https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127
**Category:** Kibana
**Tags:** maps, dashboard
**Created:** [June 10, 2024, 8:57am UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127 "2024-06-10T08:57:48Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@thomas4](https://discuss.elastic.co/u/thomas4)
#### Post date: [June 10, 2024, 8:57am UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/1 "2024-06-10T08:57:48Z")
Morning all,
Hoping you can help me with this, when I create a map and I then move it into a dashboard I lose a lot of the detail when I zoom in, see screen shots.
Before I move to a dashboard:
After i move to dashboard:
I need to be able to get the full details of the map when i zoom in.
Thanks in advance.
Thomas.
---
### Author:  [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [June 10, 2024, 9:12am UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/2 "2024-06-10T09:12:18Z")
Which version are you using?
---
### Author:  [@thomas4](https://discuss.elastic.co/u/thomas4)
#### Post date: [June 12, 2024, 7:25am UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/3 "2024-06-12T07:25:10Z")
Hi @dadoonet, sorry about the delay, the version is 7.6.1
Hope this helps.
Thomas.
---
### Author:  [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [June 12, 2024, 9:30am UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/4 "2024-06-12T09:30:02Z")
Could you try with 7.17 at least?
---
### Author:  [@thomas4](https://discuss.elastic.co/u/thomas4)
#### Post date: [June 12, 2024, 3:55pm UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/5 "2024-06-12T15:55:09Z")
this is the only version i can use
---
### Author:  [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [June 12, 2024, 8:47pm UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/6 "2024-06-12T20:47:31Z")
But may be you could try to reproduce the problem in a more recent version? I'm not saying to upgrade your existing cluster. That way we could know where to search...
At least, on my side, I don't see any issue.
I'm wondering which exact version you are using... Could you run this?
```auto
GET /
```
---
### Author:  [@thomas4](https://discuss.elastic.co/u/thomas4)
#### Post date: [June 13, 2024, 9:15am UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/7 "2024-06-13T09:15:39Z")
Hi David,
"lucene\_version" : "8.4.0", hope this what you are looking for
---
### Author:  [@thomas4](https://discuss.elastic.co/u/thomas4)
#### Post date: [June 13, 2024, 9:16am UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/8 "2024-06-13T09:16:42Z")
```auto
{
"name" : "prdc-plv-es01",
"version" : {
"number" : "7.6.1",
"build_flavor" : "default",
"build_type" : "zip",
"build_snapshot" : false,
"lucene_version" : "8.4.0",
"minimum_wire_compatibility_version" : "6.8.0",
"minimum_index_compatibility_version" : "6.0.0-beta1"
```
---
### Author:  [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [June 13, 2024, 12:39pm UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/9 "2024-06-13T12:39:58Z")
Ok. So I don't see what the issue can be.
I think that to fix your issue, there's no other way than upgrading.
---
### Author:  [@jsanz](https://discuss.elastic.co/u/jsanz)
#### Post date: [June 13, 2024, 1:51pm UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/10 "2024-06-13T13:51:26Z")
hi @thomas4, two questions:
- Can you confirm if you are on an Elastic Basic license or higher?
- Are there any errors in your browser's developer console or network tab?
---
### Author:  [@thomas4](https://discuss.elastic.co/u/thomas4)
#### Post date: [June 14, 2024, 9:15pm UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/11 "2024-06-14T21:15:38Z")
Hi @jsanz
i have a Platinum licence, i can only use this version 7.6.1 can't update to anything higher
no errors in the browser or network tab
---
### Author:  [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [June 15, 2024, 1:04am UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/12 "2024-06-15T01:04:32Z")
Great. I'd ask the support team then. But I guess they will tell you the same thing.
---
### Author:  [@jsanz](https://discuss.elastic.co/u/jsanz)
#### Post date: [June 17, 2024, 10:29am UTC](https://discuss.elastic.co/t/when-i-import-a-map-to-my-dashboard-it-loses-some-of-the-details/361127/13 "2024-06-17T10:29:58Z")
It would be good to open a support ticket so we can get more concrete details that are not possible to share here on a public forum (e.g., a HAR file of a complete dashboard load).
Mind that this is an unsupported version, but I think we can at least spend a bit of time from the support channel trying to understand why this is happening.