# When opening kibana elasticsearch crash with following error

**URL:** <https://discuss.elastic.co/t/when-opening-kibana-elasticsearch-crash-with-following-error/255577>\
**Category:** Kibana\
**Created:** [November 16, 2020, 5:12pm UTC](https://discuss.elastic.co/t/when-opening-kibana-elasticsearch-crash-with-following-error/255577 "2020-11-16T17:12:16Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Ehsan\_sarshar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ehsan_sarshar/32/78444_2.png) [@Ehsan\_sarshar](https://discuss.elastic.co/u/Ehsan_sarshar)\
**Post date:** [November 16, 2020, 5:12pm UTC](https://discuss.elastic.co/t/when-opening-kibana-elasticsearch-crash-with-following-error/255577/1 "2020-11-16T17:12:16Z")

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failed to retrieve password hash for reserved user [elastic]

org.elasticsearch.action.UnavailableShardsException: at least one primary shard for the index [.security-7] is unavailable

I am using docker-compose to run the project

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**Author:** ![Ehsan\_sarshar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ehsan_sarshar/32/78444_2.png) [@Ehsan\_sarshar](https://discuss.elastic.co/u/Ehsan_sarshar)\
**Post date:** [November 16, 2020, 5:36pm UTC](https://discuss.elastic.co/t/when-opening-kibana-elasticsearch-crash-with-following-error/255577/2 "2020-11-16T17:36:51Z")

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it works perfectly with elasticsearch itself

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**Author:** ![Ehsan\_sarshar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ehsan_sarshar/32/78444_2.png) [@Ehsan\_sarshar](https://discuss.elastic.co/u/Ehsan_sarshar)\
**Post date:** [November 16, 2020, 6:24pm UTC](https://discuss.elastic.co/t/when-opening-kibana-elasticsearch-crash-with-following-error/255577/3 "2020-11-16T18:24:57Z")

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when I run ELK in my mac os every thing is working fine. but when I run it in centos 7 this error occur

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**Author:** ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)\
**Post date:** [November 16, 2020, 7:09pm UTC](https://discuss.elastic.co/t/when-opening-kibana-elasticsearch-crash-with-following-error/255577/4 "2020-11-16T19:09:20Z")

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There has been an issue open for the same : [https://github.com/elastic/kibana/issues/83467](https://github.com/elastic/kibana/issues/83467)

Please provide details as discussed in the ticket .

Thanks  
Rashmi

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<div class="post-metadata">

**Author:** ![Ehsan\_sarshar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ehsan_sarshar/32/78444_2.png) [@Ehsan\_sarshar](https://discuss.elastic.co/u/Ehsan_sarshar)\
**Post date:** [November 17, 2020, 7:12am UTC](https://discuss.elastic.co/t/when-opening-kibana-elasticsearch-crash-with-following-error/255577/5 "2020-11-17T07:12:09Z")

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ok I will keep track that issue

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 15, 2020, 7:12am UTC](https://discuss.elastic.co/t/when-opening-kibana-elasticsearch-crash-with-following-error/255577/6 "2020-12-15T07:12:13Z")

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