# Why can't I see the Customer Filter icon?! **URL:** \ **Category:** Kibana\ **Created:** [December 11, 2015, 6:48pm UTC](https://discuss.elastic.co/t/why-cant-i-see-the-customer-filter-icon/37013 "2015-12-11T18:48:46Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jjdepaul](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@jjdepaul](https://discuss.elastic.co/u/jjdepaul)\ **Post date:** [December 11, 2015, 6:48pm UTC](https://discuss.elastic.co/t/why-cant-i-see-the-customer-filter-icon/37013/1 "2015-12-11T18:48:46Z")
Kibana 4.2.0 with ES 2.0 and LS 2.0 and Shield2.0 I have setup a +filter and would like to customize the filter criteria in it. The documentation talks about a [custom filter](https://www.elastic.co/guide/en/kibana/current/discover.html#discover-filters) but when I hover over that filter definition I do not see that pencil icon or ability to customize filter in my kibana instance. ![](https://us1.discourse-cdn.com/elastic/original/2X/4/4d595e3c30a3f6d7b12a8d27b4300e9ebbdb0b7c.jpg) I'm Logged in as es\_admin (created according to Shield instructions for es\_admin). Same thing in an unsecured version of KB4.2 on another box. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [December 12, 2015, 12:39am UTC](https://discuss.elastic.co/t/why-cant-i-see-the-customer-filter-icon/37013/2 "2015-12-12T00:39:43Z")
Current in the docs means 4.3, you will need to upgrade. ---
**Author:** ![jjdepaul](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@jjdepaul](https://discuss.elastic.co/u/jjdepaul)\ **Post date:** [December 14, 2015, 1:57pm UTC](https://discuss.elastic.co/t/why-cant-i-see-the-customer-filter-icon/37013/3 "2015-12-14T13:57:37Z")
I have upgraded to K4.3 and ES2.1 - I can get icon now. I want to modify the Filter - can I write an expression for a Range of Values in a given field? I have tried this, but I get a syntax error: ![](https://us1.discourse-cdn.com/elastic/original/2X/4/4acdb1690a883e7559be1fa0fd9b558506c5ca24.jpg) ---
**Author:** ![jjdepaul](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@jjdepaul](https://discuss.elastic.co/u/jjdepaul)\ **Post date:** [December 14, 2015, 10:24pm UTC](https://discuss.elastic.co/t/why-cant-i-see-the-customer-filter-icon/37013/4 "2015-12-14T22:24:07Z")
I'd appreciate some guidance on this - would solve an important problem for my client. ---
**Author:** ![simianhacker](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/simianhacker/32/3383_2.png) [@simianhacker](https://discuss.elastic.co/u/simianhacker)\ **Post date:** [December 15, 2015, 12:02am UTC](https://discuss.elastic.co/t/why-cant-i-see-the-customer-filter-icon/37013/5 "2015-12-15T00:02:55Z")
That's not valid JSON... are you trying to detect if the time difference between orderDeskTimestamp vs orderArrivalTimestamp is \>= 1 and \<= 12 using Groovy? ---
**Author:** ![jjdepaul](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@jjdepaul](https://discuss.elastic.co/u/jjdepaul)\ **Post date:** [December 15, 2015, 1:39pm UTC](https://discuss.elastic.co/t/why-cant-i-see-the-customer-filter-icon/37013/6 "2015-12-15T13:39:22Z")
Yes, I'm trying to setup a filter where the difference in days between the two dates is within a specified range: between 1 and 12 days (it's the SLA). How can I achieve that here? I'll be honest, I don't know what this script is here: JS, JSON or GROOVY.... I'm lost. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 6, 2017, 2:06pm UTC](https://discuss.elastic.co/t/why-cant-i-see-the-customer-filter-icon/37013/7 "2017-07-06T14:06:36Z")