# Why marvel's free license always register error?

**URL:** <https://discuss.elastic.co/t/why-marvels-free-license-always-register-error/47985>\
**Category:** Elasticsearch\
**Tags:** elastic-stack-monitoring\
**Created:** [April 21, 2016, 2:58am UTC](https://discuss.elastic.co/t/why-marvels-free-license-always-register-error/47985 "2016-04-21T02:58:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![famoss](https://avatars.discourse-cdn.com/v4/letter/f/67e7ee/32.png) [@famoss](https://discuss.elastic.co/u/famoss)\
**Post date:** [April 21, 2016, 2:58am UTC](https://discuss.elastic.co/t/why-marvels-free-license-always-register-error/47985/1 "2016-04-21T02:58:54Z")

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My register infomation is :

```
first name:zzq
last name:zzq
Business Email:13281440@qq.com
Company:tc
Country:china

```

And the response is:

```
Thank You for Registering!

```

I tried many times.But,i never received any email.

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**Author:** ![skearns](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/skearns/32/125945_2.png) [@skearns](https://discuss.elastic.co/u/skearns)\
**Post date:** [April 21, 2016, 1:30pm UTC](https://discuss.elastic.co/t/why-marvels-free-license-always-register-error/47985/2 "2016-04-21T13:30:10Z")

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Hi Famoss,

I'm not aware of any current issues with the licensing system - have you checked your spam folder to make sure they're not being mis-categorized as spam?

I will personally email you the download link now, to keep things moving.

Thanks,  
Steve

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 1:43pm UTC](https://discuss.elastic.co/t/why-marvels-free-license-always-register-error/47985/3 "2017-07-06T13:43:58Z")

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