# Windows Service Memory Limitations version 6.1.1 **URL:** \ **Category:** Elasticsearch\ **Created:** [December 27, 2017, 7:11pm UTC](https://discuss.elastic.co/t/windows-service-memory-limitations-version-6-1-1/113351 "2017-12-27T19:11:27Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![tiago.ramalho](https://avatars.discourse-cdn.com/v4/letter/t/4491bb/32.png) [@tiago.ramalho](https://discuss.elastic.co/u/tiago.ramalho)\ **Post date:** [December 27, 2017, 7:11pm UTC](https://discuss.elastic.co/t/windows-service-memory-limitations-version-6-1-1/113351/1 "2017-12-27T19:11:28Z")
Hi there, The question is probably pretty obvious but I just can’t find it… After installing the windows service (both the msi and zip, via sc.exe) I can’t just the jvm.options to anything above -Xmx1G… If I do (-Xmx4G, for instance) the service will not start with an unhandled exception thing… What is happening here. Tks in advance... BR, T ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [December 27, 2017, 8:19pm UTC](https://discuss.elastic.co/t/windows-service-memory-limitations-version-6-1-1/113351/2 "2017-12-27T20:19:55Z")
Please post the error. ---
**Author:** ![tiago.ramalho](https://avatars.discourse-cdn.com/v4/letter/t/4491bb/32.png) [@tiago.ramalho](https://discuss.elastic.co/u/tiago.ramalho)\ **Post date:** [December 28, 2017, 12:18am UTC](https://discuss.elastic.co/t/windows-service-memory-limitations-version-6-1-1/113351/3 "2017-12-28T00:18:10Z")
Fast reply 🙂 taken from event viewer... "The Elasticsearch service terminated unexpectedly. " "Faulting application name: elasticsearch.exe, version: 6.1.1.0, time stamp: 0x5a36e874 Faulting module name: KERNELBASE.dll, version: 6.3.9600.18340, time stamp: 0x57366075 Exception code: 0xe0434352 Fault offset: 0x0000000000008a5c Faulting process id: 0x1470 Faulting application start time: 0x01d37f710480462b Faulting application path: C:\Program Files\Elastic\Elasticsearch\6.1.1\bin\elasticsearch.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 424bd642-eb64-11e7-80d0-000d3a26fdfc Faulting package full name: Faulting package-relative application ID: " "Application: elasticsearch.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: Elastic.ProcessHosts.Process.StartupException at Elastic.ProcessHosts.Process.ProcessBase.HandleException(System.Exception) at System.Reactive.ObserverBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at System.Reactive.Observer`1[[System.\_\_Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at System.Reactive.Linq.ObservableImpl.AsObservable`1+_[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at System.Reactive.AutoDetachObserver`1[[System.\_\_Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnErrorCore(System.Exception) at System.Reactive.ObserverBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at Elastic.ProcessHosts.Process.ObservableProcess+<>c__DisplayClass22_0.b__0(System.Reactive.EventPattern`1\) at System.Reactive.AnonymousSafeObserver`1[[System.\_\_Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnNext(System.\_\_Canon) at System.EventHandler.Invoke(System.Object, System.EventArgs) at System.Diagnostics.Process.OnExited() at System.Diagnostics.Process.RaiseOnExited() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.\_ThreadPoolWaitOrTimerCallback.PerformWaitOrTimerCallback(System.Object, Boolean)" ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [December 28, 2017, 2:36am UTC](https://discuss.elastic.co/t/windows-service-memory-limitations-version-6-1-1/113351/4 "2017-12-28T02:36:40Z")
Is there anything in the Elasticsearch logs? ---
**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\ **Post date:** [December 28, 2017, 4:10am UTC](https://discuss.elastic.co/t/windows-service-memory-limitations-version-6-1-1/113351/5 "2017-12-28T04:10:17Z")
Are you using a 64-bit version of Windows? ---
**Author:** ![tiago.ramalho](https://avatars.discourse-cdn.com/v4/letter/t/4491bb/32.png) [@tiago.ramalho](https://discuss.elastic.co/u/tiago.ramalho)\ **Post date:** [December 28, 2017, 11:16am UTC](https://discuss.elastic.co/t/windows-service-memory-limitations-version-6-1-1/113351/6 "2017-12-28T11:16:01Z")
Yes, 64 bit, a VM on Azure running Windows Server 2012 R2. The logs shows nothing relevant. "stopping ... stopped closing ... closed" ---
**Author:** ![tiago.ramalho](https://avatars.discourse-cdn.com/v4/letter/t/4491bb/32.png) [@tiago.ramalho](https://discuss.elastic.co/u/tiago.ramalho)\ **Post date:** [January 11, 2018, 4:11pm UTC](https://discuss.elastic.co/t/windows-service-memory-limitations-version-6-1-1/113351/7 "2018-01-11T16:11:31Z")
I finally found the solution. It’s very simple, just install the Server JRE (Java SE Runtime Environment) and config your ES to use it. And that’s it. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 8, 2018, 4:11pm UTC](https://discuss.elastic.co/t/windows-service-memory-limitations-version-6-1-1/113351/8 "2018-02-08T16:11:46Z")
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