# Woes with first-time Kibana use

**URL:** https://discuss.elastic.co/t/woes-with-first-time-kibana-use/143388
**Category:** Kibana
**Created:** [August 7, 2018, 7:36pm UTC](https://discuss.elastic.co/t/woes-with-first-time-kibana-use/143388 "2018-08-07T19:36:15Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![nola111](https://avatars.discourse-cdn.com/v4/letter/n/5e9695/32.png) [@nola111](https://discuss.elastic.co/u/nola111)
#### Post date: [August 7, 2018, 7:36pm UTC](https://discuss.elastic.co/t/woes-with-first-time-kibana-use/143388/1 "2018-08-07T19:36:16Z")

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Hi,

Today is my first time logging in to Kibana. Upon seeing the Dashboard for the first time, I'm met with these numerous errors.

\</

| plugin:kibana@6.3.1 | Ready |
| --- | --- |
| plugin:elasticsearch@6.3.1 | Authentication Exception |
| plugin:xpack\_main@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |
| plugin:searchprofiler@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |
| plugin:ml@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |
| plugin:tilemap@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |
| plugin:watcher@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |
| plugin:license\_management@6.3.1 | Ready |
| plugin:index\_management@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |
| plugin:timelion@6.3.1 | Ready |
| plugin:graph@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |
| plugin:monitoring@6.3.1 | Ready |
| plugin:grokdebugger@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |
| plugin:dashboard\_mode@6.3.1 | Ready |
| plugin:logstash@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |
| plugin:apm@6.3.1 | Ready |
| plugin:console@6.3.1 | Ready |
| plugin:console\_extensions@6.3.1 | Ready |
| plugin:metrics@6.3.1 | Ready |
| plugin:reporting@6.3.1 | [security\_exception] missing authentication token for REST request [/\_xpack], with { header={ WWW-Authenticate="Basic realm="security" charset="UTF-8"" } } |

/\>

It would appear this has something to do with X-pack. I know it has been well over 30 days since we installed Elastic Stack, so I'm sure the X-pack trial license is expired.

All I want to do is be able to run searches and visualize inside Kibana. According to this page: [https://www.elastic.co/subscriptions](https://www.elastic.co/subscriptions) I should be able to do that with either of the two Free tiers (Open Source and Basic).

What do I need to do to remedy these error messages so I can use Kibana for it's most basic functions?

Thanks.

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### Author: ![thomasneirynck](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/thomasneirynck/32/23313_2.png) [@thomasneirynck](https://discuss.elastic.co/u/thomasneirynck)
#### Post date: [August 8, 2018, 5:36am UTC](https://discuss.elastic.co/t/woes-with-first-time-kibana-use/143388/2 "2018-08-08T05:36:48Z")

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Hi @nola111,

Yes, you can run just open source or with basic license.

You can find the OSS-versions on the downloads pages. E.g [https://www.elastic.co/downloads/kibana-oss](https://www.elastic.co/downloads/kibana-oss) and [https://www.elastic.co/downloads/elasticsearch-oss](https://www.elastic.co/downloads/elasticsearch-oss).

You could also remove the trial license, and restart the cluster. It will start up with the basic license.

could you install the basc license? You could also just run Kibana without the OSS

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### Author: ![nola111](https://avatars.discourse-cdn.com/v4/letter/n/5e9695/32.png) [@nola111](https://discuss.elastic.co/u/nola111)
#### Post date: [August 8, 2018, 1:54pm UTC](https://discuss.elastic.co/t/woes-with-first-time-kibana-use/143388/3 "2018-08-08T13:54:59Z")

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Hi Thomas,

Thank you very much for you reply!

Might you be able to guide me on the removal of the trial license, or point me to documentation? The installation is on a Linux machine, with which I don't have much experience.

Thanks again!

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### Author: ![nola111](https://avatars.discourse-cdn.com/v4/letter/n/5e9695/32.png) [@nola111](https://discuss.elastic.co/u/nola111)
#### Post date: [August 18, 2018, 1:42pm UTC](https://discuss.elastic.co/t/woes-with-first-time-kibana-use/143388/4 "2018-08-18T13:42:43Z")

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@thomasneirynck - hi just wondering if you can point me to instructions for removal of the trial license?

Many thanks.

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### Author: ![thomasneirynck](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/thomasneirynck/32/23313_2.png) [@thomasneirynck](https://discuss.elastic.co/u/thomasneirynck)
#### Post date: [August 27, 2018, 7:21pm UTC](https://discuss.elastic.co/t/woes-with-first-time-kibana-use/143388/5 "2018-08-27T19:21:39Z")

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hi @nola111,

see here for info to delete a license from ES

[https://www.elastic.co/guide/en/elasticsearch/reference/current/delete-license.html](https://www.elastic.co/guide/en/elasticsearch/reference/current/delete-license.html)

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [September 24, 2018, 7:21pm UTC](https://discuss.elastic.co/t/woes-with-first-time-kibana-use/143388/6 "2018-09-24T19:21:43Z")

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