# Workplace Search: Content Source Disabled - Licensing

**URL:** <https://discuss.elastic.co/t/workplace-search-content-source-disabled-licensing/246023>\
**Category:** Elastic Search\
**Tags:** license, elastic-workplace-search\
**Created:** [August 23, 2020, 2:54pm UTC](https://discuss.elastic.co/t/workplace-search-content-source-disabled-licensing/246023 "2020-08-23T14:54:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MichelZ](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/michelz/32/58821_2.png) [@MichelZ](https://discuss.elastic.co/u/MichelZ)\
**Post date:** [August 23, 2020, 2:54pm UTC](https://discuss.elastic.co/t/workplace-search-content-source-disabled-licensing/246023/1 "2020-08-23T14:54:28Z")

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Hi

I have installed version 7.9 of Enterprise Search with a Basic/Free license.  
I have added a custom source, and indexed some documents.

All of a sudden, the content source got disabled:

> "Requires features not supported by current license"  
> Content source is disabled
> 
> Your organization's license level changed and no longer supports Document Permissions.
> 
> Don't worry: your data is safe and search has been disabled.
> 
> Upgrade to a Platinum license to re-enable this source.

I have not used any document level permission fields while indexing documents.  
Did I do anything wrong? How can I remediate this?

Thanks  
Michel

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<div class="post-metadata">

**Author:** ![ioana.tagirta](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ioana.tagirta/32/46368_2.png) [@ioana.tagirta](https://discuss.elastic.co/u/ioana.tagirta)\
**Post date:** [August 24, 2020, 2:17pm UTC](https://discuss.elastic.co/t/workplace-search-content-source-disabled-licensing/246023/2 "2020-08-24T14:17:26Z")

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Thank you for the report!  
We will have a fix for this issue in the next patch release.  
A workaround is to start a trial using the Start trial Elasticsearch API:

[https://www.elastic.co/guide/en/elasticsearch/reference/7.9/start-trial.html](https://www.elastic.co/guide/en/elasticsearch/reference/7.9/start-trial.html)

It could take a few minutes for a license change to be picked up by Enterprise Search, but after that the custom source will be available again.

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<div class="post-metadata">

**Author:** ![MichelZ](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/michelz/32/58821_2.png) [@MichelZ](https://discuss.elastic.co/u/MichelZ)\
**Post date:** [August 24, 2020, 3:58pm UTC](https://discuss.elastic.co/t/workplace-search-content-source-disabled-licensing/246023/3 "2020-08-24T15:58:05Z")

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Thank you, this is good to know.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 31, 2022, 2:48am UTC](https://discuss.elastic.co/t/workplace-search-content-source-disabled-licensing/246023/4 "2022-10-31T02:48:05Z")

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