# Workplace search - how to pause or change frequency of content sync

**URL:** <https://discuss.elastic.co/t/workplace-search-how-to-pause-or-change-frequency-of-content-sync/297528>\
**Category:** Elastic Search\
**Created:** [February 17, 2022, 5:41pm UTC](https://discuss.elastic.co/t/workplace-search-how-to-pause-or-change-frequency-of-content-sync/297528 "2022-02-17T17:41:56Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ymoriarty](https://avatars.discourse-cdn.com/v4/letter/y/ebca7d/32.png) [@ymoriarty](https://discuss.elastic.co/u/ymoriarty)\
**Post date:** [February 17, 2022, 5:41pm UTC](https://discuss.elastic.co/t/workplace-search-how-to-pause-or-change-frequency-of-content-sync/297528/1 "2022-02-17T17:41:56Z")

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How can you pause or change the frequency that an out of the box connector syncs (ServiceNow in this case)? I dont want it to sync as often as 2 hours. I tried the interrupt command at [Content sources API reference | Workplace Search Guide [7.16] | Elastic](https://www.elastic.co/guide/en/workplace-search/7.16/workplace-search-content-sources-api.html#content-source-jobs-api)  
but it fails if you have the basic license

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**Author:** ![Vadim\_Yakhin](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vadim_yakhin/32/56723_2.png) [@Vadim\_Yakhin](https://discuss.elastic.co/u/Vadim_Yakhin)\
**Post date:** [February 17, 2022, 6:03pm UTC](https://discuss.elastic.co/t/workplace-search-how-to-pause-or-change-frequency-of-content-sync/297528/2 "2022-02-17T18:03:56Z")

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Hi @ymoriarty! 👋

We recently built a UI specifically for that!

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/a/b/ab0173af02b6371b6daac995735cfe43ce077f16.jpeg)

I believe it should be available in v7.16, but if not - I recommend upgrading to the latest version.

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**Author:** ![ymoriarty](https://avatars.discourse-cdn.com/v4/letter/y/ebca7d/32.png) [@ymoriarty](https://discuss.elastic.co/u/ymoriarty)\
**Post date:** [February 17, 2022, 7:08pm UTC](https://discuss.elastic.co/t/workplace-search-how-to-pause-or-change-frequency-of-content-sync/297528/3 "2022-02-17T19:08:50Z")

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I don't see that under Sources. I wonder if its because I'm on 7.16 or only have the basic license. Thank you. It would a handy feature.

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**Author:** ![Vadim\_Yakhin](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vadim_yakhin/32/56723_2.png) [@Vadim\_Yakhin](https://discuss.elastic.co/u/Vadim_Yakhin)\
**Post date:** [February 17, 2022, 11:33pm UTC](https://discuss.elastic.co/t/workplace-search-how-to-pause-or-change-frequency-of-content-sync/297528/4 "2022-02-17T23:33:52Z")

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Ah yes, sorry, you're right. It's a Platinum+ feature:

From [docs](https://www.elastic.co/guide/en/workplace-search/current/workplace-search-customizing-indexing-rules.html#_synchronization_jobs):

> Customizing the indexing schedule is only available to platinum-level licenses or higher.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 4, 2022, 8:34am UTC](https://discuss.elastic.co/t/workplace-search-how-to-pause-or-change-frequency-of-content-sync/297528/5 "2022-11-04T08:34:16Z")

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