# X-pack document level filtering not operating as expected

**URL:** <https://discuss.elastic.co/t/x-pack-document-level-filtering-not-operating-as-expected/134497>\
**Category:** Elasticsearch\
**Created:** [June 4, 2018, 10:41pm UTC](https://discuss.elastic.co/t/x-pack-document-level-filtering-not-operating-as-expected/134497 "2018-06-04T22:41:06Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![jennworks40](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jennworks40/32/29899_2.png) [@jennworks40](https://discuss.elastic.co/u/jennworks40)\
**Post date:** [June 8, 2018, 3:13pm UTC](https://discuss.elastic.co/t/x-pack-document-level-filtering-not-operating-as-expected/134497/13 "2018-06-08T15:13:44Z")

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How do I contact the support team?

I appreciate your initial efforts in this matter - you were definitely helpful with confirming that I am not way off base in the way I am defining the roles and users, which is valuable by itself.

Thanks.

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_[View the full topic](https://discuss.elastic.co/t/x-pack-document-level-filtering-not-operating-as-expected/134497)._