# X-pack license troubles

**URL:** <https://discuss.elastic.co/t/x-pack-license-troubles/168016>\
**Category:** Kibana\
**Created:** [February 12, 2019, 11:22am UTC](https://discuss.elastic.co/t/x-pack-license-troubles/168016 "2019-02-12T11:22:35Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Pablo\_Repolles](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/pablo_repolles/32/40828_2.png) [@Pablo\_Repolles](https://discuss.elastic.co/u/Pablo_Repolles)\
**Post date:** [February 12, 2019, 11:22am UTC](https://discuss.elastic.co/t/x-pack-license-troubles/168016/1 "2019-02-12T11:22:35Z")

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hi every one, im new over here

I just spend a few days - weeks yet - to learn how works ELK solution. Seems a revolucionary concept - for my at all. (i was probing "splunk", "graylog" and similar solutions long time ago).

Kibana LOG trouble: License information from the X-Pack plugin could not be obtained from Elasticsearch for the [data] cluster.

Recently i has changed the elasticsearch architecture - to cluster (two nodes) ... then start all my particular hell. The ELK solution has working fine few weeks.... similar trouble. i tried to retur to singular elasticsearch server - but dont works any more - the index with troubles of sincronicity (delete all of them and i recreate it again) ... license troubles... retur to old snatch shot of elasticsearch ... same troubles and kibana too.

I use debian distribution to probe this kind of lab - finaly on separated machins to study the escalabillity too and another arquitecture aspets. All of them VMs.

Logstash 6.5.4  
Elasticsearch 6.5.4  
Kibana 6.6.0 (updated today)

Kibana is showing a license trouble.  
Feb 12 12:02:03 Kibana kibana[371]: {"type":"log","@timestamp":"2019-02-12T11:02:03Z","tags":["license","warning","xpack"],"pid":371,"message":"License information from the X-Pack plugin could not be obtained from Elasticsearch for the [data] cluster. Error: Request Timeout after 30000ms"}

My configuration now - with the trouble (to try to solve it - but its the same)

Logstash.yml

...  
xpack.monitoring.enabled: false  
...

elasticsearch.yml

....  
xpack.ml.enabled: false  
xpack.monitoring.enabled: false  
xpack.security.enabled: false  
xpack.watcher.enabled: false  
....

kibana.yml

...  
xpack.graph.enabled: false  
xpack.ml.enabled: false  
xpack.monitoring.enabled: false  
xpack.reporting.enabled: false  
xpack.security.enabled: false  
....

Any of them don't let my uninstall the x-pack module by the ELK elected for the probe.

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**Author:** ![jbudz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jbudz/32/45922_2.png) [@jbudz](https://discuss.elastic.co/u/jbudz)\
**Post date:** [February 14, 2019, 7:12pm UTC](https://discuss.elastic.co/t/x-pack-license-troubles/168016/2 "2019-02-14T19:12:57Z")

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if possible can you share more logs? License troubles sound like a red herring to me, I'm wondering if there's some issue connecting to the other nodes.

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**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [February 14, 2019, 7:23pm UTC](https://discuss.elastic.co/t/x-pack-license-troubles/168016/3 "2019-02-14T19:23:27Z")

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You should ideally use the same Kibana version as your Elasticsearch version. What is the output from `localhost:9200` on the two Elasticsearch nodes?

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**Author:** ![Pablo\_Repolles](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/pablo_repolles/32/40828_2.png) [@Pablo\_Repolles](https://discuss.elastic.co/u/Pablo_Repolles)\
**Post date:** [February 19, 2019, 3:54pm UTC](https://discuss.elastic.co/t/x-pack-license-troubles/168016/4 "2019-02-19T15:54:49Z")

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With the same versions and disabling x-pack - works again.  
Thanks

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**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [February 19, 2019, 4:15pm UTC](https://discuss.elastic.co/t/x-pack-license-troubles/168016/5 "2019-02-19T16:15:23Z")

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That does not answer my question.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 19, 2019, 4:16pm UTC](https://discuss.elastic.co/t/x-pack-license-troubles/168016/6 "2019-03-19T16:16:32Z")

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