# X-pack reporting shows loading screen instead of graph

**URL:** <https://discuss.elastic.co/t/x-pack-reporting-shows-loading-screen-instead-of-graph/67722>\
**Category:** Elasticsearch\
**Created:** [December 1, 2016, 7:38am UTC](https://discuss.elastic.co/t/x-pack-reporting-shows-loading-screen-instead-of-graph/67722 "2016-12-01T07:38:34Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![tabakkie](https://avatars.discourse-cdn.com/v4/letter/t/b38774/32.png) [@tabakkie](https://discuss.elastic.co/u/tabakkie)\
**Post date:** [December 1, 2016, 7:38am UTC](https://discuss.elastic.co/t/x-pack-reporting-shows-loading-screen-instead-of-graph/67722/1 "2016-12-01T07:38:34Z")

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when I export a visualization or dashboard to pdf it will take a screenshot of the kibana loading screen and not the graph, looks like it should wait longer before taking the screenshot in phantomjs. I'm using a very basic graph to test it.

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**Author:** ![cjcenizal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/cjcenizal/32/11216_2.png) [@cjcenizal](https://discuss.elastic.co/u/cjcenizal)\
**Post date:** [December 1, 2016, 9:57pm UTC](https://discuss.elastic.co/t/x-pack-reporting-shows-loading-screen-instead-of-graph/67722/2 "2016-12-01T21:57:58Z")

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Thanks for letting us know about this bug. Would you mind telling me how many visualizations are on your dashboard, and what kinds of visualizations they are?

Thanks,  
CJ

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**Author:** ![LeeDr](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leedr/32/9289_2.png) [@LeeDr](https://discuss.elastic.co/u/LeeDr)\
**Post date:** [December 1, 2016, 11:07pm UTC](https://discuss.elastic.co/t/x-pack-reporting-shows-loading-screen-instead-of-graph/67722/3 "2016-12-01T23:07:11Z")

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tabakkie, by "graph" you mean a visualization chart, right? X-Pack includes a feature called Graph but it doesn't support the Reporting feature to generate a PDF.

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**Author:** ![cjcenizal](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/cjcenizal/32/11216_2.png) [@cjcenizal](https://discuss.elastic.co/u/cjcenizal)\
**Post date:** [December 2, 2016, 3:13am UTC](https://discuss.elastic.co/t/x-pack-reporting-shows-loading-screen-instead-of-graph/67722/4 "2016-12-02T03:13:46Z")

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Could you try raising your [loadDelay setting](https://www.elastic.co/guide/en/x-pack/current/reporting-settings.html#reporting-capture-settings)? I wonder if that might solve your problem.

Thanks,  
CJ

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**Author:** ![tabakkie](https://avatars.discourse-cdn.com/v4/letter/t/b38774/32.png) [@tabakkie](https://discuss.elastic.co/u/tabakkie)\
**Post date:** [December 2, 2016, 6:33am UTC](https://discuss.elastic.co/t/x-pack-reporting-shows-loading-screen-instead-of-graph/67722/5 "2016-12-02T06:33:03Z")

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@cjcenizal It's just one simple area chart. I'll try the load delay setting, thanks  
@LeeDr Indeed, I meant Visualization

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 30, 2016, 6:33am UTC](https://discuss.elastic.co/t/x-pack-reporting-shows-loading-screen-instead-of-graph/67722/6 "2016-12-30T06:33:04Z")

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