# X-pack Reporting

**URL:** <https://discuss.elastic.co/t/x-pack-reporting/117989>\
**Category:** Kibana\
**Tags:** elastic-stack-reporting\
**Created:** [February 1, 2018, 9:52am UTC](https://discuss.elastic.co/t/x-pack-reporting/117989 "2018-02-01T09:52:42Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![anil\_kumar\_Samantula](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/anil_kumar_samantula/32/49351_2.png) [@anil\_kumar\_Samantula](https://discuss.elastic.co/u/anil_kumar_Samantula)\
**Post date:** [February 1, 2018, 9:52am UTC](https://discuss.elastic.co/t/x-pack-reporting/117989/1 "2018-02-01T09:52:42Z")

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Hi ,  
i'm getting the following errors while generating PDF report while csv is working fine ..  
HeadlessError: Request() error evaluating evaluate() call: Error: socket hang up  
HeadlessError: Phantom Process died.  
Please , help me out ...........!  
Versions--- E-L-K all are 6.1.3  
E-L-K all are running in local (Windows)  
CPU: Not More than 15%  
Memory :Not More than 60%

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [February 1, 2018, 11:39pm UTC](https://discuss.elastic.co/t/x-pack-reporting/117989/2 "2018-02-01T23:39:11Z")

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Please post the entire error, make sure you use the `</>` button to make sure it's correctly formatted as well 🙂

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<div class="post-metadata">

**Author:** ![anil\_kumar\_Samantula](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/anil_kumar_samantula/32/49351_2.png) [@anil\_kumar\_Samantula](https://discuss.elastic.co/u/anil_kumar_Samantula)\
**Post date:** [February 2, 2018, 6:26am UTC](https://discuss.elastic.co/t/x-pack-reporting/117989/3 "2018-02-02T06:26:54Z")

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```
Hi warkolm ,
Thanks for the reply :slight_smile: i'm seeing the below error in kibana uI -

```

`There was an error generating your report for the "Dashboard" dashboard: HeadlessError: Phantom Process died`

some errors:

![abc](https://us1.discourse-cdn.com/elastic/original/3X/6/9/69bb6d5b4df12b1596488d965b433e9133c39279.png)

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [February 2, 2018, 8:37am UTC](https://discuss.elastic.co/t/x-pack-reporting/117989/4 "2018-02-02T08:37:58Z")

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Can you check the Kibana logs as well?

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<div class="post-metadata">

**Author:** ![anil\_kumar\_Samantula](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/anil_kumar_samantula/32/49351_2.png) [@anil\_kumar\_Samantula](https://discuss.elastic.co/u/anil_kumar_Samantula)\
**Post date:** [February 2, 2018, 11:06am UTC](https://discuss.elastic.co/t/x-pack-reporting/117989/5 "2018-02-02T11:06:58Z")

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`HeadlessError: Request() error evaluating renderBase64() call: Error: socket hang up` this is one of the error in front end kibana and in logs from kibana/elasticsearch there are no errors

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [February 2, 2018, 8:50pm UTC](https://discuss.elastic.co/t/x-pack-reporting/117989/6 "2018-02-02T20:50:45Z")

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Please don't post pictures of text based logs, they are difficult to read and some people may not be even able to see them 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 2, 2018, 8:50pm UTC](https://discuss.elastic.co/t/x-pack-reporting/117989/7 "2018-03-02T20:50:54Z")

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