# X-paxk: Login is currently disabled because the license could not be determined

**URL:** https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863
**Category:** Elasticsearch
**Created:** [October 5, 2017, 3:25pm UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863 "2017-10-05T15:25:41Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![mbvelo](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@mbvelo](https://discuss.elastic.co/u/mbvelo)
#### Post date: [October 5, 2017, 3:25pm UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863/1 "2017-10-05T15:25:41Z")

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Login is currently disabled because the license could not be determined. Please check that Elasticsearch is running, then refresh this page.

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### Author: ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [October 5, 2017, 3:43pm UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863/2 "2017-10-05T15:43:51Z")

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Do you have a xpack license ?

Did it expire?

If you have a basic license you may be need to disable security.

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### Author: ![TimV](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/timv/32/13162_2.png) [@TimV](https://discuss.elastic.co/u/TimV)
#### Post date: [October 5, 2017, 10:36pm UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863/3 "2017-10-05T22:36:25Z")

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> [@mbvelo](#):
>
> Please check that Elasticsearch is running, then refresh this page.

This is what you need to do.  
Your Kibana instance cannot connect to your Elasticsearch cluster.

If you provide more details about how this error came about, we might be able to offer a more useful solution.

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### Author: ![mbvelo](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@mbvelo](https://discuss.elastic.co/u/mbvelo)
#### Post date: [October 6, 2017, 5:18am UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863/4 "2017-10-06T05:18:48Z")

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Thank you  
Error surfaced after installing x-pack on elasticsearch and kibana

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### Author: ![mbvelo](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@mbvelo](https://discuss.elastic.co/u/mbvelo)
#### Post date: [October 6, 2017, 6:24am UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863/5 "2017-10-06T06:24:27Z")

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Elastic Search is Running:

elastic+ 11247 1 3 Oct05 ? 00:27:06 /bin/java -Xms1g -Xmx1g -XX:+UseConcMarkSweepGC -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly -XX:+AlwaysPreTouch -server -Xss1m -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djna.nosys=true -XX:-OmitStackTraceInFastThrow -Dio.netty.noUnsafe=true -Dio.netty.noKeySetOptimization=true -Dio.netty.recycler.maxCapacityPerThread=0 -Dlog4j.shutdownHookEnabled=false -Dlog4j2.disable.jmx=true -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=/var/lib/elasticsearch -Des.path.home=/usr/share/elasticsearch -Des.path.conf=/etc/elasticsearch -cp /usr/share/elasticsearch/lib/\* org.elasticsearch.bootstrap.Elasticsearch -p /var/run/elasticsearch/elasticsearch.pid --quiet  
elastic+ 11293 11247 0 Oct05 ? 00:00:00 /usr/share/elasticsearch/plugins/x-pack/platform/linux-x86\_64/bin/controller  
root 20188 20150 0 02:23 pts/0 00:00:00 grep --color=auto elasticsearch

 ![kibana](https://us1.discourse-cdn.com/elastic/original/3X/9/8/983d2d76acf6a674ed6ac385ec8bf8eb01b2cded.PNG)

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<div class="post-metadata">

### Author: ![mbvelo](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@mbvelo](https://discuss.elastic.co/u/mbvelo)
#### Post date: [October 6, 2017, 7:40am UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863/6 "2017-10-06T07:40:37Z")

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I don't license  
never had it before, i thought it was open source?  
how do i disable security

i need to send alerts and watch certain patterns

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### Author: ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [October 6, 2017, 7:52am UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863/7 "2017-10-06T07:52:49Z")

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> never had it before, i thought it was open source?

It's not and I'm pretty sure your logs are warning you about this expiration.

> i need to send alerts and watch certain patterns

It's part of XPack commercial as well.

You can ask a basic license which is free but you won't get alerts with it.

Have a look here: [Subscriptions | Elastic Stack Products & Support | Elastic](https://www.elastic.co/subscriptions)

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### Author: ![mbvelo](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@mbvelo](https://discuss.elastic.co/u/mbvelo)
#### Post date: [October 6, 2017, 8:54am UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863/8 "2017-10-06T08:54:27Z")

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Thank you,

i will follow the subscription link and take it from there

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [November 3, 2017, 8:54am UTC](https://discuss.elastic.co/t/x-paxk-login-is-currently-disabled-because-the-license-could-not-be-determined/102863/9 "2017-11-03T08:54:29Z")

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