Sending Email to DL via Watcher

Tortoise
Mon, 11 Aug 2025 11:41:29 +0000
Elasticsearch

Hi Team,

It is observed that individual Id's are receiving the email via Watcher without any issues but when a DL is added in “to”, the message/email does not arrive. Watcher executes & ends with success but message not received.

Watcher template :

{
  "trigger": {
    "schedule": {
      "daily": {
        "at": [
          {
            "hour": [
              HH
            ],
            "minute": [
              MM
            ]
          }
        ]
      }
    }
  },
  "input": {
    "none": {}
  },
  "condition": {
    "always": {}
  },
  "actions": {
    "send_email": {
      "email": {
        "profile": "standard",
        "to": [
          "my-test-dl@elk.com"
        ],
        "subject": "Ignore : Test email to DL from ELK",
        "body": {
          "text": """Hi Team,

This is test email to DL.

Thanks,
ELK Team"""
        }
      }
    }
  }
}

Snippet of output from action block :

"id": "send_email",
"type": "email",
"status": "success"

Could you please confirm if for sending an email to DL via Watcher there are any configuration changes needed ?

Note : the individual id’s (individual-id@elk.com) belong to same domain as the DL (my-test-dl@elk.com)

Thanks!!

2 posts - 2 participants