# \#license

**URL:** https://discuss.elastic.co/tag/license/14.md

[Latest](https://discuss.elastic.co/latest.md) · [Categories](https://discuss.elastic.co/categories.md) · [Tags](https://discuss.elastic.co/tags.md)

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## [Request for Elastic Security Free Trial Extension for SOC PoC Internship Project](https://discuss.elastic.co/t/request-for-elastic-security-free-trial-extension-for-soc-poc-internship-project/386259)

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**Author:** [@Nabyl\_Ouchine](https://discuss.elastic.co/u/Nabyl_Ouchine)\
**Replies:** 5\
**Last updated:** [May 12, 2026, 4:35pm UTC](https://discuss.elastic.co/t/request-for-elastic-security-free-trial-extension-for-soc-poc-internship-project/386259 "2026-05-12T16:35:00Z")

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Hello Elastic Security Team, I hope you are doing well. I would like to kindly follow up regarding my requests for an extension of the Elastic Security free trial. I have submitted multiple requests but unfortunately I…

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## [Trial extension request for Elastic ML features on on-premises](https://discuss.elastic.co/t/trial-extension-request-for-elastic-ml-features-on-on-premises/385128)

<div class="topic-metadata">

**Author:** [@abel1](https://discuss.elastic.co/u/abel1)\
**Replies:** 1\
**Last updated:** [March 5, 2026, 5:16am UTC](https://discuss.elastic.co/t/trial-extension-request-for-elastic-ml-features-on-on-premises/385128 "2026-03-05T05:16:38Z")

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Hello, I previously submitted a request to extend my Elastic trial license for 30 days to test Machine Learning features on my self-managed (on-premises) setup. I haven’t received a response yet and would appreciate …

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## [Need an explanation for the Kibana Licensing](https://discuss.elastic.co/t/need-an-explanation-for-the-kibana-licensing/385300)

<div class="topic-metadata">

**Author:** [@ItsMeBrille](https://discuss.elastic.co/u/ItsMeBrille)\
**Replies:** 1\
**Last updated:** [March 2, 2026, 2:59pm UTC](https://discuss.elastic.co/t/need-an-explanation-for-the-kibana-licensing/385300 "2026-03-02T14:59:35Z")

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I read this: License settings | Reference but there are some things I dont understand. This issue says it is only for elasticsearch: Unable to configure xpack license setting via ENV vars · Issue #78 · elastic/kibana-do…

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## [🐴 Elastic AutoOps is now free for every self-managed cluster — no license upgrade, no credit card, no strings attached](https://discuss.elastic.co/t/elastic-autoops-is-now-free-for-every-self-managed-cluster-no-license-upgrade-no-credit-card-no-strings-attached/385258)

<div class="topic-metadata">

**Author:** [@Musab\_Dogan](https://discuss.elastic.co/u/Musab_Dogan)\
**Replies:** 0\
**Last updated:** [February 26, 2026, 10:50pm UTC](https://discuss.elastic.co/t/elastic-autoops-is-now-free-for-every-self-managed-cluster-no-license-upgrade-no-credit-card-no-strings-attached/385258 "2026-02-26T22:50:08Z")

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:partying\_face: Sharing this great news here for more visibility. Elastic AutoOps brings diagnostics and operational insights directly to your environment, transforming the way you manage Elasticsearch. Today, we are m…

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## [Adding license seem to work, then reverts back to Basic](https://discuss.elastic.co/t/adding-license-seem-to-work-then-reverts-back-to-basic/385164)

<div class="topic-metadata">

**Author:** [@michael-a](https://discuss.elastic.co/u/michael-a)\
**Replies:** 4\
**Last updated:** [February 24, 2026, 9:04am UTC](https://discuss.elastic.co/t/adding-license-seem-to-work-then-reverts-back-to-basic/385164 "2026-02-24T09:04:43Z")

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Adding the license to our self-hosted Kubernetes cluster using the API, it gets accepted (API response true/valid) and we can see that the license is active in both Kibana and Stack Monitoring. However, shortly after the…

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## [Contacting Sales](https://discuss.elastic.co/t/contacting-sales/383656)

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**Author:** [@hying](https://discuss.elastic.co/u/hying)\
**Replies:** 3\
**Last updated:** [November 26, 2025, 12:01pm UTC](https://discuss.elastic.co/t/contacting-sales/383656 "2025-11-26T12:01:15Z")

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Hello everyone! I’ve been trying to get in touch with the sales team of Elastic for a couple of weeks now, because my company is considering a platinum license. I’ve filled out the contact form with my contact details t…

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## [Splitting an Elastic Enterprise License Across Multiple Clusters](https://discuss.elastic.co/t/splitting-an-elastic-enterprise-license-across-multiple-clusters/383543)

<div class="topic-metadata">

**Author:** [@gueguet57](https://discuss.elastic.co/u/gueguet57)\
**Replies:** 1\
**Last updated:** [November 20, 2025, 1:45am UTC](https://discuss.elastic.co/t/splitting-an-elastic-enterprise-license-across-multiple-clusters/383543 "2025-11-20T01:45:51Z")

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Hello, I would like to know if it's possible to split an Enterprise license across multiple Elastic clusters. For example, my PROD cluster is consuming only 40 GB out of a 64 GB license. Is it possible to use the remai…

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## [Trial Extension Needed for Self-Hosted ML POC](https://discuss.elastic.co/t/trial-extension-needed-for-self-hosted-ml-poc/383202)

<div class="topic-metadata">

**Author:** [@EUphorik](https://discuss.elastic.co/u/EUphorik)\
**Replies:** 0\
**Last updated:** [November 4, 2025, 10:24am UTC](https://discuss.elastic.co/t/trial-extension-needed-for-self-hosted-ml-poc/383202 "2025-11-04T10:24:37Z")

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Hello Elastic Team, We are mid-way through an urgent Proof of Concept (POC) involving a self-hosted deployment, specifically focusing on validating the Kibana Machine Learning (ML) module. Our trial license for Elastic…

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## [What Can I Do with Elastic SIEM Free Tier? (Capabilities and Limitations)](https://discuss.elastic.co/t/what-can-i-do-with-elastic-siem-free-tier-capabilities-and-limitations/383103)

<div class="topic-metadata">

**Author:** [@cyberfury](https://discuss.elastic.co/u/cyberfury)\
**Replies:** 1\
**Last updated:** [October 30, 2025, 2:01pm UTC](https://discuss.elastic.co/t/what-can-i-do-with-elastic-siem-free-tier-capabilities-and-limitations/383103 "2025-10-30T14:01:42Z")

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Hi everyone, I’ve successfully installed on premises Elasticsearch, Logstash, Kibana, and Elastic Agent/Fleet Server on my Ubuntu server. I’m now exploring the SIEM features in the Elastic Stack free tier, but I’m a bit…

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## [How to check Elasticsearch license history or past activations (Platinum/Enterprise)?](https://discuss.elastic.co/t/how-to-check-elasticsearch-license-history-or-past-activations-platinum-enterprise/382323)

<div class="topic-metadata">

**Author:** [@Musab\_Dogan](https://discuss.elastic.co/u/Musab_Dogan)\
**Replies:** 2\
**Last updated:** [October 1, 2025, 4:54am UTC](https://discuss.elastic.co/t/how-to-check-elasticsearch-license-history-or-past-activations-platinum-enterprise/382323 "2025-10-01T04:54:11Z")

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Five years ago, one of my customers purchased an Elastic license. The renewal date has now arrived, and they asked me to verify the current license status of their clusters. When I checked, all clusters with GET /\_licens…

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## [License for training](https://discuss.elastic.co/t/license-for-training/381222)

<div class="topic-metadata">

**Author:** [@e997cd7e8d9915436150](https://discuss.elastic.co/u/e997cd7e8d9915436150)\
**Replies:** 0\
**Last updated:** [August 22, 2025, 6:15am UTC](https://discuss.elastic.co/t/license-for-training/381222 "2025-08-22T06:15:08Z")

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I am an instructor in Korea, specializing in training on "Data Analysis with Elasticsearch." Recently, I received a complaint from a local Elastic partner, claiming that only they are authorized to provide such training…

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## [Problem with security site of elasticlabs training](https://discuss.elastic.co/t/problem-with-security-site-of-elasticlabs-training/380189)

<div class="topic-metadata">

**Author:** [@jurgen](https://discuss.elastic.co/u/jurgen)\
**Replies:** 0\
**Last updated:** [July 16, 2025, 7:22pm UTC](https://discuss.elastic.co/t/problem-with-security-site-of-elasticlabs-training/380189 "2025-07-16T19:22:04Z")

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hello i have problem of my elasticlabs training it send me this message. how to resolve it please

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## [Can't get licence trial extension and can't pay for subscription](https://discuss.elastic.co/t/cant-get-licence-trial-extension-and-cant-pay-for-subscription/369264)

<div class="topic-metadata">

**Author:** [@kingsley.ohia](https://discuss.elastic.co/u/kingsley.ohia)\
**Replies:** 10\
**Last updated:** [July 2, 2025, 12:21pm UTC](https://discuss.elastic.co/t/cant-get-licence-trial-extension-and-cant-pay-for-subscription/369264 "2025-07-02T12:21:59Z")

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Hello everyone. I need some assistance with my licence, please. We are currently trialling the Platinum licence, which is due to expire in one hour. I have been trying to contact Elastic since last Thursday to request an…

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## [Use of retrievers in the search api](https://discuss.elastic.co/t/use-of-retrievers-in-the-search-api/379145)

<div class="topic-metadata">

**Author:** [@aperez900907](https://discuss.elastic.co/u/aperez900907)\
**Replies:** 2\
**Last updated:** [June 13, 2025, 3:00pm UTC](https://discuss.elastic.co/t/use-of-retrievers-in-the-search-api/379145 "2025-06-13T15:00:14Z")

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Hi, I'm getting this error below: { "error": { "root\_cause": \[ { "type": "security\_exception", "reason": "current license is non-compliant for \[linear retriever\]", "license.expired.fe…

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## [Kibana does not recognize Elasticsearch license](https://discuss.elastic.co/t/kibana-does-not-recognize-elasticsearch-license/377853)

<div class="topic-metadata">

**Author:** [@maario](https://discuss.elastic.co/u/maario)\
**Replies:** 5\
**Last updated:** [May 12, 2025, 2:17pm UTC](https://discuss.elastic.co/t/kibana-does-not-recognize-elasticsearch-license/377853 "2025-05-12T14:17:56Z")

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Hi there We recently upgraded our cluster (8 ES Nodes, 1 Kibana Node) from 8.14.3 to 8.17.5. We ran into various issues along the way due to an issue in VMware and had to transfer all our VMs to a different storage. Th…

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## [Logstash \[ERROR\]\[logstash.licensechecker.licensereader\]](https://discuss.elastic.co/t/logstash-error-logstash-licensechecker-licensereader/376073)

<div class="topic-metadata">

**Author:** [@dev\_morphheus](https://discuss.elastic.co/u/dev_morphheus)\
**Replies:** 0\
**Last updated:** [March 18, 2025, 1:07pm UTC](https://discuss.elastic.co/t/logstash-error-logstash-licensechecker-licensereader/376073 "2025-03-18T13:07:26Z")

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Hi, I just created a Logstash instance, and it returns the following error: log:\[2025-03-18T07:22:11,331\]\[ERROR\]\[logstash.licensechecker.licensereader\] Unable to retrieve license information from license server {:messa…

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## [Kibana analysis Machine Learning pb](https://discuss.elastic.co/t/kibana-analysis-machine-learning-pb/374697)

<div class="topic-metadata">

**Author:** [@XavierD](https://discuss.elastic.co/u/XavierD)\
**Replies:** 6\
**Last updated:** [February 21, 2025, 3:25pm UTC](https://discuss.elastic.co/t/kibana-analysis-machine-learning-pb/374697 "2025-02-21T15:25:45Z")

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Course: Version: \<8.8.1\> Question: \<Hi, I have found a similar issue that I encounter about access to machine learning option through my lab kibana analysis course. I tried to reach Andre\_Murbach\_Maidl but could no…

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## [Elasticsearch license expired before the assigned expiry date](https://discuss.elastic.co/t/elasticsearch-license-expired-before-the-assigned-expiry-date/374548)

<div class="topic-metadata">

**Author:** [@ahsanraza](https://discuss.elastic.co/u/ahsanraza)\
**Replies:** 3\
**Last updated:** [February 14, 2025, 11:58am UTC](https://discuss.elastic.co/t/elasticsearch-license-expired-before-the-assigned-expiry-date/374548 "2025-02-14T11:58:35Z")

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Hello, I had upgraded Elasticsearch license on 31st January 2025 through the end point POST /\_license/start\_trial?acknowledgement=true. With this, the license was upgraded from basic to trial. The validity of this licen…

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## [Authentication Error for User \[elastic\] When Accessing Elasticsearch from Kibana](https://discuss.elastic.co/t/authentication-error-for-user-elastic-when-accessing-elasticsearch-from-kibana/374251)

<div class="topic-metadata">

**Author:** [@TYQ33](https://discuss.elastic.co/u/TYQ33)\
**Replies:** 3\
**Last updated:** [February 10, 2025, 1:45am UTC](https://discuss.elastic.co/t/authentication-error-for-user-elastic-when-accessing-elasticsearch-from-kibana/374251 "2025-02-10T01:45:09Z")

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Hi everyone, I'm encountering an authentication issue between Kibana and Elasticsearch. Upon starting Kibana, I receive the following error indicating that Kibana cannot obtain license information from Elasticsearch due…

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## [Upgrade elasticsearch from version 7.16 to 7.17](https://discuss.elastic.co/t/upgrade-elasticsearch-from-version-7-16-to-7-17/373837)

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**Author:** [@p\_alavi](https://discuss.elastic.co/u/p_alavi)\
**Replies:** 12\
**Last updated:** [February 2, 2025, 12:56pm UTC](https://discuss.elastic.co/t/upgrade-elasticsearch-from-version-7-16-to-7-17/373837 "2025-02-02T12:56:16Z")

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Hi all, I recently upgraded my Elasticsearch cluster from version 7.16 to 7.17 and encountered several issues. Kibana is not loading properly, and I am receiving license-related errors and missing authentication credent…

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## [How can my company purchase the Elastic Enterprise License?](https://discuss.elastic.co/t/how-can-my-company-purchase-the-elastic-enterprise-license/373824)

<div class="topic-metadata">

**Author:** [@Emilia\_Kullutwe](https://discuss.elastic.co/u/Emilia_Kullutwe)\
**Replies:** 1\
**Last updated:** [January 29, 2025, 3:14pm UTC](https://discuss.elastic.co/t/how-can-my-company-purchase-the-elastic-enterprise-license/373824 "2025-01-29T15:14:32Z")

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My company has been trying to purchase the Elastic Enterprise License for a while now. We contacted an elastic consultant, we had an intro meeting and he was supposed to get back to us but never did. I am assigned with t…

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## [The issue of revising the basic license](https://discuss.elastic.co/t/the-issue-of-revising-the-basic-license/373351)

<div class="topic-metadata">

**Author:** [@vovan13111](https://discuss.elastic.co/u/vovan13111)\
**Replies:** 2\
**Last updated:** [January 19, 2025, 8:55am UTC](https://discuss.elastic.co/t/the-issue-of-revising-the-basic-license/373351 "2025-01-19T08:55:55Z")

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Good afternoon! Can you tell me if there will be a revision of the possibility of using ldap and email notifications in the basic license this year? In my opinion, if you allow integration only with ldap, perhaps even w…

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## [Database Use case for DDL and DML command](https://discuss.elastic.co/t/database-use-case-for-ddl-and-dml-command/370843)

<div class="topic-metadata">

**Author:** [@Airtel\_Center](https://discuss.elastic.co/u/Airtel_Center)\
**Replies:** 0\
**Last updated:** [November 20, 2024, 3:18pm UTC](https://discuss.elastic.co/t/database-use-case-for-ddl-and-dml-command/370843 "2024-11-20T15:18:23Z")

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Can we create use cases for below points in database. if yes can you share the use cases details Database MSSQL - Create Table Database MSSQL - Delete Table Database MSSQL - Modify Table Database MSSQL - Insert Data …

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## [Minimum license purchase requirement for Elastic Stack](https://discuss.elastic.co/t/minimum-license-purchase-requirement-for-elastic-stack/370463)

<div class="topic-metadata">

**Author:** [@yago82](https://discuss.elastic.co/u/yago82)\
**Replies:** 4\
**Last updated:** [November 13, 2024, 2:09pm UTC](https://discuss.elastic.co/t/minimum-license-purchase-requirement-for-elastic-stack/370463 "2024-11-13T14:09:46Z")

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Hi, I'm looking for clarification on Elastic's license purchasing requirements. Specifically, is there a minimum number of licenses that must be purchased? For example, can I purchase just 1 or 2 licenses, or is there a…

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## [I am unable to use all features of Elasticsearch](https://discuss.elastic.co/t/i-am-unable-to-use-all-features-of-elasticsearch/370448)

<div class="topic-metadata">

**Author:** [@90Pizzaman](https://discuss.elastic.co/u/90Pizzaman)\
**Replies:** 1\
**Last updated:** [November 13, 2024, 10:30am UTC](https://discuss.elastic.co/t/i-am-unable-to-use-all-features-of-elasticsearch/370448 "2024-11-13T10:30:43Z")

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I understand that Elasticsearch is planned to offer the APGL v3.0 license. From the source on GitHub, it appears that the APGL v3.0 license is provided, but when I install Elasticsearch version v8.15.3 in a tarball forma…

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## [Whether our SaaS product can use Elasticsearch 8.x for free under Elastic License](https://discuss.elastic.co/t/whether-our-saas-product-can-use-elasticsearch-8-x-for-free-under-elastic-license/370118)

<div class="topic-metadata">

**Author:** [@Nigel\_C](https://discuss.elastic.co/u/Nigel_C)\
**Replies:** 2\
**Last updated:** [November 7, 2024, 6:45am UTC](https://discuss.elastic.co/t/whether-our-saas-product-can-use-elasticsearch-8-x-for-free-under-elastic-license/370118 "2024-11-07T06:45:18Z")

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Hi Elastic team, we are developing a SaaS application mainly used to provide users with collaboration functions. Currently, we plan to use Elasticsearch to provide the search function in our application. Our specific usa…

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## [Elastic License activation without internet (on prem)](https://discuss.elastic.co/t/elastic-license-activation-without-internet-on-prem/370110)

<div class="topic-metadata">

**Author:** [@TCT](https://discuss.elastic.co/u/TCT)\
**Replies:** 1\
**Last updated:** [November 7, 2024, 1:58am UTC](https://discuss.elastic.co/t/elastic-license-activation-without-internet-on-prem/370110 "2024-11-07T01:58:03Z")

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I am using a self-managed Elastic Stack in a private network without internet access, and I want to know if it's possible to activate the Elastic License without an internet connection. In the License Management section…

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## [Trial Extension and Sales Contact](https://discuss.elastic.co/t/trial-extension-and-sales-contact/368431)

<div class="topic-metadata">

**Author:** [@Noam\_Huri](https://discuss.elastic.co/u/Noam_Huri)\
**Replies:** 3\
**Last updated:** [October 23, 2024, 7:46am UTC](https://discuss.elastic.co/t/trial-extension-and-sales-contact/368431 "2024-10-23T07:46:20Z")

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Hi Team, We recently started using the self-managed version of Elasticsearch and submitted the "Extend Your Trial" form. However, we haven't received any email confirmation or follow-up regarding the extension. Additio…

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## [Failed signature check for enterprise license : crypto/rsa verification error](https://discuss.elastic.co/t/failed-signature-check-for-enterprise-license-crypto-rsa-verification-error/368227)

<div class="topic-metadata">

**Author:** [@freynolds1](https://discuss.elastic.co/u/freynolds1)\
**Replies:** 3\
**Last updated:** [October 4, 2024, 2:52am UTC](https://discuss.elastic.co/t/failed-signature-check-for-enterprise-license-crypto-rsa-verification-error/368227 "2024-10-04T02:52:50Z")

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I have an eck instance and the operator does not like my enterprise license. I can use the api to upload the license to elastic. however, it reverts to basic after a few hours.

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## [No response on sales team](https://discuss.elastic.co/t/no-response-on-sales-team/367190)

<div class="topic-metadata">

**Author:** [@martijnomoda](https://discuss.elastic.co/u/martijnomoda)\
**Replies:** 1\
**Last updated:** [September 26, 2024, 2:33pm UTC](https://discuss.elastic.co/t/no-response-on-sales-team/367190 "2024-09-26T14:33:45Z")

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I have tried several times to contact the sales team for an upgrade to platinum subscription on-premise, but I got no response. I filled in the form repeatedly and even opened a support ticket, but apparently nobody want…

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