Kibana does not recognize Elasticsearch license

maario
Tue, 06 May 2025 12:44:53 +0000
Kibana

Hi there

We recently upgraded our cluster (8 ES Nodes, 1 Kibana Node) from 8.14.3 to 8.17.5. We ran into various issues along the way due to an issue in VMware and had to transfer all our VMs to a different storage.

The cluster is now healthy again (GET _cluster/health), but Kibana does not recognize that we have an Enterprise license and does not display any of the Enterprise features like for example the Security section, so we also can't see our security alerts. However, all features are still available via the API.

Running GET _license in the Kibana DEV console displays an active enterprise license:

{
  "license": {
    "status": "active",
    "uid": "<uid>",
    "type": "enterprise",
    "issue_date": "2024-10-01T00:00:00.000Z",
    "issue_date_in_millis": 1727740800000,
    "expiry_date": "2027-10-07T23:59:59.999Z",
    "expiry_date_in_millis": 1822953599999,
    "max_nodes": null,
    "max_resource_units": 4,
    "issued_to": "<company>",
    "issuer": "<issuer>",
    "start_date_in_millis": 1727740800000
  }
}

However, Kibana is not aware of the license and even displays a "update your license" message.

Observability > Cases:

Has anyone ever encountered this issue. We are also on it with the official Elastic support, but progress is pretty slow so far.

Thanks and best regards

6 posts - 3 participants