Can you run a docker images
My suspicion is that you have downloaded the cloud enterprise images but not the ES or Kibana images?
You should have something like:
docker.elastic.co/cloud-assets/elasticsearch 5.4.0-3 508c04049e0a 4 weeks ago 1.493 GB
docker.elastic.co/cloud-assets/elasticsearch 2.4.5-1 f6a89abfc31e 4 weeks ago 1.102 GB
docker.elastic.co/cloud-assets/kibana 5.4.0-1 3ca2dc9d1495 6 weeks ago 722.4 MB
docker.elastic.co/cloud-assets/kibana 4.6.4-0 ec1b760d33c5 5 months ago 1.063 GB
If the 5.4.x
versions (I think 5.4.1 if you're running 1.0.1 - my images come from a 1.0.0 install) of those are missing then that is the problem, and you should just preload those.
If you do have those, then the place to look is
/mnt/data/elastic/<RUNNER-ID-OR-IP>/services/allocator/logs/allocator.log
You will likely see errors in there