Are you getting 403's when downloading? Please read here first

Meta Elastic
441

Hi @mrrr_cat,

Looking at your IP details I see your IP is part of AS24940:

This is the same IP that I've requested to be investigated for @Mike_Laurense so it is being looked at. If I need more information from you I'll let you know.

442

Hi @Stewie82s,

Thanks so much for your patience! I've received word today that the IP has been unblocked. If you could confirm that you're able to download Elastic asserts that would be great.

Hope that helps!

443

IP: 162.55.177.81
Location: Nürnberg - Bavaria - DE

Elastic download URL you are trying to access:
https://artifacts.elastic.co/GPG-KEY-elasticsearch

445

Hi @david.szabo97,

Welcome to the community! Thanks for raising. I see that your IP is listed under ASN 24940, same as @Mike_Laurense and @mrrr_cat which is already under investigation. I'll revert back when I have an update or we have more information.

Hope that helps!

446

Hello
IP 195.201.219.3 (Hetzner, Germany)
403 Error on https://artifacts.elastic.co

447

Welcome to the community @andrew.v! It looks like you're encountering a similar issue to @david.szabo97 and others, which we're already looking at. I'll revert back when I have an update.

Hope that helps!

448

Dear admins, please unblock my server.

curl ipinfo.io

{
  "ip": "194.182.90.243",
  "hostname": "host243-90-182-194.serverdedicati.aruba.it",
  "city": "Prague",
  "region": "Prague",
  "country": "CZ",
  "loc": "50.0880,14.4208",
  "org": "AS24806 INTERNET CZ, a.s.",
  "postal": "110 00",
  "timezone": "Europe/Prague",
  "readme": "https://ipinfo.io/missingauth"
}

The package is: https://artifacts.elastic.co/downloads/elasticsearch-plugins/analysis-icu/analysis-icu-5.6.16.zip

Many thanks!

449

I was having the same issue, but it's not happening anymore.

450

After a week, Im still getting 403 Forbidden. Please unblock us ASAP.

451

After yet another week, Im still getting 403 Forbidden. Please unblock us ASAP, Its already 14 DAYS downtime!

452

Hi @fjfi,

Welcome! Thanks for raising your issue. Sorry to hear you're still unable to download the plugin. It looks like you're trying to download an old version of the ICU Analysis plugin (5.6.16 versus the latest of 8.15). Can you check and confirm if you are able to download a more recent version of the plugin?

I don't see any obvious reason for the block on your ASN (AS24806), so I've raised a high priority issue for the team to investigate. I've also let them know that you have been waiting since these requests can take time to action. I'll revert with an update when I receive one.

In the meantime, if you can check if the block applies to later version of the plugin that would be appreciated.

Thanks!

453

Hi Carly, thanks for the update. I can download https://artifacts.elastic.co/downloads/elasticsearch-plugins/analysis-icu/analysis-icu-8.15.0.zip all right.

This is verbatim wget command for the failed 5.6.16 version which we depend on.

# wget "https://artifacts.elastic.co/downloads/elasticsearch-plugins/analysis-icu/analysis-icu-5.6.16.zip"
--2024-09-02 16:30:01--  https://artifacts.elastic.co/downloads/elasticsearch-plugins/analysis-icu/analysis-icu-5.6.16.zip
Resolving artifacts.elastic.co (artifacts.elastic.co)... 34.120.127.130, 2600:1901:0:1d7::
Connecting to artifacts.elastic.co (artifacts.elastic.co)|34.120.127.130|:443... connected.
HTTP request sent, awaiting response... 403 Forbidden
2024-09-02 16:30:02 ERROR 403: Forbidden.
454

Thanks for confirming @fjfi. I've added that detail to the ticket to help the team, and will reply when I've received a response. However given Elasticsearch 5.16.x is past EOL and you are able to access newer versions of the plugin, I would recommend trying to upgrade to an-in support version if you can.

Hope that helps!

455

Hi can you unlock this IP please?

{
  "ip": "176.123.178.179",
  "city": "Astana",
  "region": "Astana",
  "country": "KZ",
  "loc": "51.1801,71.4460",
  "org": "AS201817 VK Tech Kazakhstan LLP",
  "timezone": "Asia/Almaty",
  "readme": "https://ipinfo.io/missingauth"
}```
456

Hi @yalogachev,

Welcome! Can you share the command you are running or artefact you are trying to download that is giving you the 403 error?

457

https://artifacts.elastic.co/downloads/elasticsearch-plugins/analysis-phonetic/analysis-phonetic-8.15.0.zip - link
this plugin - Phonetic analysis plugin | Elasticsearch Plugins and Integrations [8.15] | Elastic

458

Thanks for confirming! I'll follow up with the team to see what's going on. I'll revert back when I receive a response. But just a warning it can take some time.

459

Hi can you help me?
https://artifacts.elastic.co/downloads/elasticsearch/elasticsearch-8.15.0-amd64.deb
403 Forbidden

{
  "ip": "87.251.79.127",
  "city": "Fremont",
  "region": "California",
  "country": "US",
  "loc": "37.5176,-121.9287",
  "org": "AS211849 Kakharov Orinbassar Maratuly",
  "postal": "94539",
  "timezone": "America/Los_Angeles",
  "readme": "https://ipinfo.io/missingauth"
}
460

Hi @h00dro,

Welcome! Thanks for getting in touch.

I've checked the details of your IP, and see that the ASN that your IP belongs to has connections to a sanctioned country that means it cannot be unblocked. Are you able to try an alternative IP?

Let us know!

461

Hello, can you help me?

I'm trying to run

docker pull docker.elastic.co/elasticsearch/elasticsearch:8.15.1

But currently getting

error pulling image configuration: download failed after attempts=6: Forbidden

Ip is 170.81.138.4