Can not start Elasticsearch 5.5 service


#1

Hello all,

I've recently installed elasticsearch 5.5 on a Windows Server 2012 with 16GB RAM. It has been working for a 3-4 weeks correctly. Yesterday server was restarted and the elasticsearch service can not start. We see this errors:

Service cannot be started. Elastic.ProcessHosts.Process.StartupException: Could not start process within (00:02:00): D:\Program Files\Java\jdk1.8.0_141\bin\java.exe -XX:+UseConcMarkSweepGC -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly -XX:+DisableExplicitGC -XX:+AlwaysPreTouch -server -Xss1m -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djna.nosys=true -Djdk.io.permissionsUseCanonicalPath=true -Dio.netty.noUnsafe=true -Dio.netty.noKeySetOptimization=true -Dio.netty.recycler.maxCapacityPerThread=0 -Dlog4j.shutdownHookEnabled=false -Dlog4j2.disable.jmx=true -Dlog4j.skipJansi=true -XX:+HeapDumpOnOutOfMemoryError -Xmx8192m -Xms8192m -Delasticsearch -Des.path.home="D:\Elasticsearch-5.5" -cp "D:\Elasticsearch-5.5\lib\elasticsearch-5.5.0.jar;D:\Elasticsearch-5.5\lib\HdrHistogram-2.1.9.jar;D:\Elasticsearch-5.5\lib\hppc-0.7.1.jar;D:\Elasticsearch-5.5\lib\jackson-core-2.8.6.jar;D:\Elasticsearch-5.5\lib\jackson-dataformat-cbor-2.8.6.jar;D:\Elasticsearch-5.5\lib\jackson-dataformat-smile-2.8.6.jar;D:\Elasticsearch-5....

Application: elasticsearch.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Elastic.ProcessHosts.Process.StartupException
Stack:
at Elastic.ProcessHosts.Process.ProcessBase.HandleException(System.Exception)
at System.Reactive.Observer1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at System.Reactive.Linq.ObservableImpl.AsObservable1+_[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception)
at System.Reactive.AutoDetachObserver1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnErrorCore(System.Exception) at Elastic.ProcessHosts.Process.ObservableProcess+<>c__DisplayClass22_0.<CreateProcessExitSubscription>b__0(System.Reactive.EventPattern1<System.Object>)
at System.Reactive.AnonymousSafeObserver`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnNext(System.__Canon)
at System.EventHandler.Invoke(System.Object, System.EventArgs)
at System.Diagnostics.Process.RaiseOnExited()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading._ThreadPoolWaitOrTimerCallback.PerformWaitOrTimerCallback(System.Object, Boolean)

Faulting application name: elasticsearch.exe, version: 5.5.0.0, time stamp: 0x5956e851
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18666, time stamp: 0x58f33794
Exception code: 0xe0434352
Fault offset: 0x00000000000095fc
Faulting process id: 0xc3c
Faulting application start time: 0x01d35e2bd2da71ef
Faulting application path: D:\Elasticsearch-5.5\bin\elasticsearch.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 256e286d-ca1f-11e7-80f4-0050569757d6
Faulting package full name:
Faulting package-relative application ID:

Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: elasticsearch.exe
P2: 5.5.0.0
P3: 5956e851
P4: Elastic.ProcessHosts
P5: 1.0.0.0
P6: 5956e850
P7: 57
P8: 24
P9: 4CY0JEX2JKCFD2IPWRSCWFYWSHBZ0QKL
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_elasticsearch.ex_746e7346f392df7b3de3e7e27adb669f51275a5_45fdfff9_16cbe6eb

Analysis symbol:
Rechecking for solution: 0
Report Id: 256e286d-ca1f-11e7-80f4-0050569757d6
Report Status: 4100
Hashed bucket:

Environment information:

D:\Elasticsearch-5.5\bin>elasticsearch.exe --debug-env

Elasticsearch

ES_HOME (in order of precedence)

  • HomeDirectoryProcessVariable = D:\Elasticsearch-5.5\
  • HomeDirectoryUserVariable =
  • HomeDirectoryMachineVariable = D:\Elasticsearch-5.5\
  • From executable location = D:\Elasticsearch-5.5
    ES_CONFIG (in order of precedence)
  • ConfigDirectoryProcessVariable = D:\Elasticsearch-5.5\config
  • ConfigDirectoryUserVariable =
  • ConfigDirectoryMachineVariable = D:\Elasticsearch-5.5\config
  • Fallback to ES_HOME = D:\Elasticsearch-5.5\config

Java

Java paths

  • current = D:\Program Files\Java\jdk1.8.0_141\bin\java.exe
    Java Candidates (in order of precedence)
  • JavaHomeProcessVariable =
  • JavaHomeUserVariable =
  • JavaHomeMachineVariable =
  • JdkRegistry64 = D:\Program Files\Java\jdk1.8.0_141
  • JreRegistry64 = D:\Program Files\Java\jre1.8.0_141
  • JdkRegistry32 =
  • JreRegistry32 =
    Java checks
  • Using32BitJava = False
  • JAVA_HOME as machine and user variable = Fals

Any help will be welcome.

Thanks


(Lachlan Littlemore) #2

Bumping. We are setting the same problem. Any help would be appreciated. I have tried increasing the Windows Service timeout setting, but no dice. This appears to be an internal ElasticSearch process startup timeout (Elastic.ProcessHosts.Process.StartupException: Could not start process within (00:02:00)). Is there any way to increase this value, or maybe tune my startup so it takes less time? ElasticSearch seems to be getting close to being ready:
[2017-12-12T09:44:20,966][INFO ][o.e.n.Node ] [NORPEWMMON1] initializing ...
[2017-12-12T09:44:21,302][INFO ][o.e.e.NodeEnvironment ] [NORPEWMMON1] using [1] data paths, mounts [[System (\m-part.active.preprod\mms)]], net usable_space [28.7gb], net total_space [139.9gb], spins? [unknown], types [NTFS]
[2017-12-12T09:44:21,303][INFO ][o.e.e.NodeEnvironment ] [NORPEWMMON1] heap size [1.9gb], compressed ordinary object pointers [true]
[2017-12-12T09:45:54,509][INFO ][o.e.n.Node ] [NORPEWMMON1] node name [NORPEWMMON1], node ID [862a0F6ZTvqkXVcIov6yfg]
[2017-12-12T09:45:54,510][INFO ][o.e.n.Node ] [NORPEWMMON1] version[5.5.2], pid[5948], build[b2f0c09/2017-08-14T12:33:14.154Z], OS[Windows Server 2012 R2/6.3/amd64], JVM[Oracle Corporation/Java HotSpot(TM) 64-Bit Server VM/1.8.0_144/25.144-b01]
[2017-12-12T09:45:54,510][INFO ][o.e.n.Node ] [NORPEWMMON1] JVM arguments [-XX:+UseConcMarkSweepGC, -XX:CMSInitiatingOccupancyFraction=75, -XX:+UseCMSInitiatingOccupancyOnly, -XX:+AlwaysPreTouch, -Xss1m, -Djava.awt.headless=true, -Dfile.encoding=UTF-8, -Djna.nosys=true, -Djdk.io.permissionsUseCanonicalPath=true, -Dio.netty.noUnsafe=true, -Dio.netty.noKeySetOptimization=true, -Dio.netty.recycler.maxCapacityPerThread=0, -Dlog4j.shutdownHookEnabled=false, -Dlog4j2.disable.jmx=true, -Dlog4j.skipJansi=true, -XX:+HeapDumpOnOutOfMemoryError, -Xmx2048m, -Xms2048m, -Delasticsearch, -Des.path.home=D:\Mms\ElasticStack\Elasticsearch]
[2017-12-12T09:45:55,951][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [aggs-matrix-stats]
[2017-12-12T09:45:55,951][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [ingest-common]
[2017-12-12T09:45:55,951][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [lang-expression]
[2017-12-12T09:45:55,952][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [lang-groovy]
[2017-12-12T09:45:55,952][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [lang-mustache]
[2017-12-12T09:45:55,952][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [lang-painless]
[2017-12-12T09:45:55,952][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [parent-join]
[2017-12-12T09:45:55,952][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [percolator]
[2017-12-12T09:45:55,952][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [reindex]
[2017-12-12T09:45:55,952][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [transport-netty3]
[2017-12-12T09:45:55,952][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded module [transport-netty4]
[2017-12-12T09:45:55,953][INFO ][o.e.p.PluginsService ] [NORPEWMMON1] loaded plugin [x-pack]
[2017-12-12T09:45:59,442][DEBUG][o.e.a.ActionModule ] Using REST wrapper from plugin org.elasticsearch.xpack.XPackPlugin
[2017-12-12T09:46:00,306][INFO ][o.e.x.c.h.HttpClient ] [NORPEWMMON1] Using default proxy for http input and slack/hipchat/pagerduty/webhook actions [nemproxy:8080]
[2017-12-12T09:46:01,044][INFO ][o.e.x.m.j.p.l.CppLogMessageHandler] [controller/6072] [Main.cc@128] controller (64 bit): Version 5.5.2 (Build 0d83940bb9d682) Copyright (c) 2017 Elasticsearch BV
[2017-12-12T09:46:01,064][INFO ][o.e.d.DiscoveryModule ] [NORPEWMMON1] using discovery type [zen]


ElasticSearch - 6.1 - Windows - Not starting
(system) #3

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