Failed action with response of 400 with only one kind of logs

I'm parsing syslog from an AV server. Every log goes fine from the AV to a syslog server, then to a RMQ, and then to ElasticSearch (1.6) via Logstash (1.5.1). There is only log type that is giving me problems: the one that are similar to this:

Aug 26 18:28:18 SymantecServer tetsuo: Virus found,IP Address: 192.168.10.58,Computer name: kerrigan,Source: Real Time Scan,Risk name: EICAR Test String,Occurrences: 1,D:\Users\sacha\Desktop\lala.txt,'',Actual action: Cleaned by deletion,Requested action: Cleaned,Secondary action: Quarantined,Event time: 2015-08-26 22:27:01,Inserted: 2015-08-26 22:28:18,End: 2015-08-26 22:27:01,Last update time: 2015-08-26 22:28:18,Domain: Default,Group: My Company\Equipos de Trabajo,Server: tetsuo,User: sacha,Source computer: ,Source IP: ,Disposition: Reputation was not used in this detection.,Download site: ,Web domain: ,Downloaded by: ,Prevalence: Reputation was not used in this detection.,Confidence: Reputation was not used in this detection.,URL Tracking Status: Off,,First Seen: Reputation was not used in this detection.,Sensitivity: ,MDS,Application hash: 275A021BBFB6489E54D471899F7DB9D1663FC695EC2FE2A2C4538AABF651FD0F,Hash type: SHA2,Company name: ,Application name: eicar.txt,Application version: ,Application type: 127,File size (bytes): 68,Category set: Malware,Category type: Virus

Part of the filter that parses this kind of logs is:

grok { match => ["message", "^(?<risk_type>[^,]+),IP\sAddress:\s(?<dest_ip>[^,]+),Computer name: %{USERNAME:computer},Source:\s(?<scan_type>[^,]+),Risk\sname:\s(?<signature>[^,]+),Occurrences:\s(?<occurrences>\d+),(?<process>\w:\\[^,]+),(?<file_path>(.+)(\\|/))?(?<file_name>[^,]+),Actual\saction:\s(?<actual_action>[^,]+),Requested action:\s(?<requested_action>[^,]+),Secondary action:\s(?<secondary_action>[^,]+),Event\stime:\s(?<event_time>[^,]+),Inserted:\s(?<inserted>[^,]+),End:\s(?<end_time>[^,]+),Last\supdate\stime:\s(?<last_update_time>[^,]+)...

Here is the whole grok: http://paste.ubuntu.com/12202957/

I tested the GROK on http://grokdebug.herokuapp.com/ and works.
I also have this mapping on ES for this kind of logs:

		"sep":{"properties":{
"action":{"index":"not_analyzed","type":"string"},
"action_field":{"index":"no","type":"string"},
"action_type":{"index":"no","type":"string"},
"actual_action":{"index":"no","type":"string"},
"admin":{"index":"not_analyzed","type":"string"},
"agt_info":{"index":"no","type":"string"},
"api":{"index":"not_analyzed","type":"string"},
"application":{"index":"not_analyzed","type":"string"},
"application_hash":{"index":"not_analyzed","type":"string"},
"application_name":{"index":"not_analyzed","type":"string"},

...
Here is the whole mapping: http://paste.ubuntu.com/12202956/

Every log goes fine but this ones... this is what I get:

failed action with response of 400, dropping action: ["index", {:_id=>nil, :_index=>"syslog_sep-euroamerica-2015.08.26", :_type=>"sep", :_routing=>nil}, #<LogStash::Event:0x49f27104 @metadata_accessors=#<LogStash::Util::Accessors:0x32e140a6 @store={"retry_count"=>0}, @lut={}>, @cancelled=false, @data={"message"=>"Virus found,IP Address: ...,

Here is the whole error: http://paste.ubuntu.com/12202964/

Even is only a warning, this is the most important logs I have (the one that detected virus!).
I changed the parsing in every way I imagine, and I still don't know where is the problem.
Any clues?

Sacha,.

Hello syunusic,
i look at your problem, but right now i have no solution. (complex pattner :slight_smile:)

But I have an other question.
Do you can share your pattners for SystmtecServer with us? That would be helpful.

Kind regads,
Felix

sorry, but what do you mean with pattners? What do you want me to share?

Hello syunusic,
I mean your regex in the filter also callen grok-pattner for the SymtecServer Logs. Example:"> ^(?<risk_type>[^,]+), ...."

felix

http://pastebin.com/Y7LiSgBS
It will be there for 10 days. Please confirm you got it.