Kibana Error when showing transaction details: TypeError: Cannot read property 'prototype' of undefined

Elastic Observability APM
1

If you are asking about a problem you are experiencing, please use the following template, as it will help us help you. If you have a different problem, please delete all of this text :slight_smile:

Kibana version: v6.6.0

Elasticsearch version: v6.6.0

APM Server version: latest elastic cloud version

APM Agent language and version: golang 1.x

Browser version: differnt browser

Original install method (e.g. download page, yum, deb, from source, etc.) and version: elastic cloud

Fresh install or upgraded from other version?
fresh deployment

Is there anything special in your setup?
No special

Description of the problem including expected versus actual behavior. Please include screenshots (if relevant):

Error in display transaction in kibana. The site will be shown for about 0.5 seconds and then will be cleared.

Steps to reproduce:

  1. click on APM
  2. click on an app
  3. click on an transaction

Errors in browser console (if relevant):
vendors.bundle.dll.js:212 TypeError: Cannot read property 'prototype' of undefined
at isSeriesChild (vendors.bundle.dll.js:32)
at Array.filter ()
at collectSeriesTypesInfo (vendors.bundle.dll.js:32)
at getSeriesPropsFromChildren (vendors.bundle.dll.js:32)
at XYPlot._getClonedChildComponents (vendors.bundle.dll.js:39)
at XYPlot.render (vendors.bundle.dll.js:39)
at l (vendors.bundle.dll.js:212)
at beginWork (vendors.bundle.dll.js:212)
at e (vendors.bundle.dll.js:212)
at f (vendors.bundle.dll.js:212)
at G (vendors.bundle.dll.js:212)
at x (vendors.bundle.dll.js:212)
at n (vendors.bundle.dll.js:212)
at B (vendors.bundle.dll.js:212)
at v (vendors.bundle.dll.js:212)
at Object.enqueueSetState (vendors.bundle.dll.js:212)

Provide logs and/or server output (if relevant):

Same with a APM deb installation on laocal cluster with kibana 6.4.1

2

Hi,

I can't reproduce your issue so I want to try to narrow down where it occurs.

Steps :

  1. click on APM
  2. click on an app
  3. Use query bar (search input at the top) to filter by a single transaction eg. transaction.id : "00031b34f31f5c3a"
  4. click on an transaction

Does the problem still occur?

If so, it would be a great help to know the XHR responses for two endpoints. On the Transaction Details page, do the following:

  1. Open your browser's Dev Tools
  2. Refresh the page
  3. Filter XHR requests by "distribution" (eg. an xhr request calling an endpoint that has "distribution" in the url)
  4. Copy/paste the response here
  5. Filter XHR requests by "charts" (eg. an xhr request calling an endpoint that has "charts" in the url)
  6. Copy/paste the response here
3

Hi,

first I tryed your 4 steps and the same error occur with transaction.id:"5cd9e87dc8a29ccb".

Here are the XHR requests:

/api/apm/services/logfile/transaction_groups/start/Init/charts?start=2019-02-14T23%3A00%3A00.000Z&end=2019-02-15T22%3A59%3A59.999Z

over the body size from forum see spliting below

/api/apm/services/logfile/transaction_groups/start/Init/distribution?start=2019-02-14T23%3A00%3A00.000Z&end=2019-02-15T22%3A59%3A59.999Z
{"totalHits":1,"buckets":[{"key":0,"count":1,"sample":{"traceId":"5cd9e87dc8a29ccb6e71690a9113e329","transactionId":"5cd9e87dc8a29ccb"}},{"key":15,"count":0},{"key":30,"count":0},{"key":45,"count":0},{"key":60,"count":0},{"key":75,"count":0},{"key":90,"count":0},{"key":105,"count":0},{"key":120,"count":0},{"key":135,"count":0},{"key":150,"count":0},{"key":165,"count":0},{"key":180,"count":0},{"key":195,"count":0},{"key":210,"count":0},{"key":225,"count":0},{"key":240,"count":0},{"key":255,"count":0},{"key":270,"count":0},{"key":285,"count":0},{"key":300,"count":0},{"key":315,"count":0},{"key":330,"count":0},{"key":345,"count":0},{"key":360,"count":0},{"key":375,"count":0},{"key":390,"count":0},{"key":405,"count":0}],"bucketSize":15,"defaultSample":{"traceId":"5cd9e87dc8a29ccb6e71690a9113e329","transactionId":"5cd9e87dc8a29ccb"}}

/api/apm/services/logfile/transaction_groups/start/Init/distribution?start=2019-02-14T23%3A00%3A00.000Z&end=2019-02-15T22%3A59%3A59.999Z&transactionId=5cd9e87dc8a29ccb
{"totalHits":1,"buckets":[{"key":0,"count":1,"sample":{"traceId":"5cd9e87dc8a29ccb6e71690a9113e329","transactionId":"5cd9e87dc8a29ccb"}},{"key":15,"count":0},{"key":30,"count":0},{"key":45,"count":0},{"key":60,"count":0},{"key":75,"count":0},{"key":90,"count":0},{"key":105,"count":0},{"key":120,"count":0},{"key":135,"count":0},{"key":150,"count":0},{"key":165,"count":0},{"key":180,"count":0},{"key":195,"count":0},{"key":210,"count":0},{"key":225,"count":0},{"key":240,"count":0},{"key":255,"count":0},{"key":270,"count":0},{"key":285,"count":0},{"key":300,"count":0},{"key":315,"count":0},{"key":330,"count":0},{"key":345,"count":0},{"key":360,"count":0},{"key":375,"count":0},{"key":390,"count":0},{"key":405,"count":0}],"bucketSize":15,"defaultSample":{"traceId":"5cd9e87dc8a29ccb6e71690a9113e329","transactionId":"5cd9e87dc8a29ccb"}}

best regards

4

Split it
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7

That's great, thanks!
Can you also send me the response for the XHR request to "api/apm/traces/" ?

8

Hi,

here is the response /api/apm/traces/5cd9e87dc8a29ccb6e71690a9113e329?start=2019-02-14T23%3A00%3A00.000Z&end=2019-02-15T22%3A59%3A59.999Z

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best regards

9

Hi again,

I was able to reproduce the issue, and create a fix. Thanks for helping me getting there.

It will be available in 7.0, 6.7, 6.6.2 and 6.5.5.

The issue was due to the trace having a duration of 0 microseconds. The page should not crash like it did, but it also sounds like an odd edge case. Do you know why the duration is 0?

10

Hi,

thanks for your help. Good to know this with 0 duration.
Have a nice day and weekend.

best regards