Query_string query, forward slash, how to explained?

Since your search_analyzer is standard, it will tokenize your query string
as standard (i.e. it will break it down), then it will match it against the
path_hierarchy tokens in the index which will not match. Since you indexed
as path_hierarchy and you want to search using an exact match, then you can
either use terms, or use the same exact analyzer (path_hierarchy) at query
time.

You can always do a bool query with the term part in 1 clause, and the
query_string part in another clause if that's what you need.

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