Sir I have issue with storage for 7 days

I have issue with storage, my storage is full more than 7 days, I can't use APM for 7 days also, I try to created cases and use enterprise plan, but it's look like no one really can't help me. What can I do with my issue because I paid you everyday that I use your service, but I got nothing comeback. Do I have to cancel all of your service ?

So someone advice me how to delete data.
I use DELETE METHOD
/.ds-traces-apm-default-2023.12.08-000001/_doc/1

and got error

{
"status": 429,
"error": {
"root_cause": [
{
"reason": "index [.ds-traces-apm-default-2023.12.08-000001] blocked by: [TOO_MANY_REQUESTS/12/disk usage exceeded flood-stage watermark, index has read-only-allow-delete block];",
"type": "cluster_block_exception"
}
],
"type": "cluster_block_exception",
"reason": "index [.ds-traces-apm-default-2023.12.08-000001] blocked by: [TOO_MANY_REQUESTS/12/disk usage exceeded flood-stage watermark, index has read-only-allow-delete block];"
}
}

Even I try this still got error

/.ds-traces-apm*/_doc/1
{
  "status": 404,
  "error": {
    "index_uuid": "_na_",
    "index": ".ds-traces-apm*",
    "resource.type": "index_or_alias",
    "root_cause": [
      {
        "index_uuid": "_na_",
        "index": ".ds-traces-apm*",
        "resource.type": "index_or_alias",
        "resource.id": ".ds-traces-apm*",
        "reason": "no such index [.ds-traces-apm*]",
        "type": "index_not_found_exception"
      }
    ],
    "reason": "no such index [.ds-traces-apm*]",
    "type": "index_not_found_exception",
    "resource.id": ".ds-traces-apm*"
  }
}

You have 3 options here:

  1. Increase your disk size.
    • See whatever hosting/OS docs for how to do this.
  2. Delete index(es) to free up disk space.
    • Note: You are currently trying to delete docs from an index which is not the same and will fail. You need to delete the entire index.
  3. Setup ILM to delete indexes on a more "aggressive" interval to free up disk space.
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