Way to place new line space using Webhook request

[Suro (Surojit)]

We are trying to call ServiceNow Webhook API calls via Elastic Security signal actions. For Eg, we are using the following body below -

{
    "short_description":"{{context.rule.name}}",
    "description":"""Rule Description: {{context.rule.description}} 
Number of Events: {{state.signals_count}} 
Results: {{{context.results_link}}}""",
    "contact_type":"abc",
    "caller_id":"Elastic",
    "assignment_group":"abc",
    "subcategory":"Incident",
    "u_ticket_classification": "Incident",
    "impact": "4 - Low",
    "urgency": "4 - Low"
}

Now this gives me results as follows -

Rule Description: {{context.rule.description}} Number of Events: {{state.signals_count}} Results: {{{context.results_link}}}

Issue: The results are being displayed in the same line. I rather want this as follows in new lines-

Rule Description: {{context.rule.description}} 
Number of Events: {{state.signals_count}} 
Results: {{{context.results_link}}}

[austinsonger]

My example might help you, it is what I use for JIRA. You first need to understand how ServiceNow Renders items. I had to study JIRA rendering Text Formatting Notation Help - Jira (atlassian.net) first so I could include the correct syntax to get what I wanted.

Elastic SIEM Connector to JIRA Service Desk Template #JIRA #Elastic (github.com)

austinsonger/Elastic-Security: Repo for Automations and other solutions for Elastic SIEM/Security. (github.com)