Cannot access LAB - Elasticsearch Engineer 2

I cannot access purchased LAB (Elasticsearch Engineer 2 (On-Demand)). I see only blank screen.

A source code of this page is:

<!DOCTYPE html>
  <link rel="stylesheet" type="text/css" class="__meteor-css__" href="/598209ca45ec57efdc47b2d5f65483a2f442daae.css?meteor_css_resource=true">
<!-- TODO: Set title according to page -->
  <link rel="preconnect" href="" crossorigin>
  <link href="|Roboto:300,400,500,700|Roboto+Mono|Damion" rel="stylesheet">
  <link rel="stylesheet" href="" />
  <link rel="icon" href="">

  <script type="text/javascript">__meteor_runtime_config__ = JSON.parse(decodeURIComponent("%7B%22meteorRelease%22%3A%22METEOR%401.10.2%22%2C%22gitCommitHash%22%3"))</script>

  <script type="text/javascript" src="/7f37d83529fd85d656454bdac0b8104cbbc4c81d.js?meteor_js_resource=true"></script>


Can anyone help me please with that?

It sounds like you may be using an unsupported browser. Try using Chrome or Firefox.

If switching browsers does not help, then script blockers or ad blockers are something to look at. They known to cause issues. If you get a blank screen in Chrome or Firefox, try disabling those blockers (for example by opening the page in a private or incognito window).

Finally, if none of the above helps, then it may be that your network is blocking some functionalities. A proxy or VPN could be the cause of that. Try accessing the lab via another network.

1 Like

Hello @abdon,
I can confirm that strigo portal doesn't work with Firefox 76.0 (64-bit) for Fedora but works for
Google Chrome Version 85.0.4183.83 (Official Build) (64-bit).
Thank you.

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