Cannot login to Elastic Cloud, UI keep saying wrong password

[mecer80 (Tung Nguyen)]

Hi,

I can't seem to login using the client UI: https://cloud.elastic.co/
It keeps saying my password is wrong even thought I've tried to changed it like 10 times using the "forgot your password".
I received the emails to prompt to change new password just fine. But whatever password I changed to, I can't seem to ble able to use it right after since it's keep saying "The email address or password you entered is incorrect. Please try again."

This only happens for today (06/08/2023), and I have been using Elastic Cloud for the last 4-5 months already.

[hiroshihf (hiroshi)]

Me too

[dadoonet (David Pilato)]

Could you try again? I just succeeded.

[mecer80 (Tung Nguyen)]

Yes, I was able to successfully log in now.
It was definitely some issues on Elastic.Co's backend side of things.

I'm glad this has resolved though. I was scared someone hacked into my corporate Elastic Cloud account.

[warkolm (Mark Walkom)]

Please see ESS (Public) Status - Native login problems