Sure, It's very strange that it works perfect with my production enviroment, but when try to integrate my ingest app with the staging cluster I run into this issue, because if I let the dynamic mapping to work the data ingest works as expected but the range queries fails, and if I manually specify the time field as a date, the data ingest stops working.
since I'm doing the requests from an http client built in Elixir which is my ingest app, I will try to explain you:
This is how to data looks on production:
%{
  event: "View Property",
  properties: %{
    seller_id: ["\"pxs:1\""],
    actor_status: "Active",
    seller_name: "administrator",
    language: "en",
    listing_title: "MULTIGROUP PROPERTY",
    seller_pxs_id: "1",
    currency: "USD",
    listing_types: ["\"Residential High-rise\", \"Industrial Parks\", \"Tourist Destinations\""],
    seller_pxc_id: nil,
    listing_mls_number: "",
    initial_referring_domain: "showcase-dev.com:3000",
    referrer: "http://showcase-dev.com:3000/developments",
    area_unit: "ft2",
    mp_country_code: nil,
    listing_id: ["\"pxs:5\""],
    screen_height: 1080,
    actor_id: ["\"pxs:1\""],
    actor_pxs_id: "1",
    initial_referrer: "http://showcase-dev.com:3000/developments",
    listing_postcode: "20004",
    browser_version: "88",
    actor_email: "admin@pxs.com", 
    country: nil,
    listing_customer_id: "9",
    listing_pxp_id: nil,
    listing_customer: "Folio - Knight Frank", 
    city: nil,
    mp_processing_time_ms: nil,
    actor_name: "administrator",
    page_type: "Property Details",
    listing_country: "US",
    time: 1618965120519,
    distinct_id: nil,
    referring_domain: "showcase-dev.com:3000",
    listing_state: "District of Columbia",
    event: "View Property",
    current_url: "http://showcase-dev.com:3000/developments/multigroup-property",
    seller_pxp_id: nil,
    listing_owner: "Folio - Knight Frank",
    seller_status: "Active",
    os: "Linux",
    mp_lib: nil,
    listing_price_usd: 0.0,
    listing_pxs_id: "5",
    app: "Showcase",
    lib_version: nil,
    seller_email: "admin@pxs.com",
    screen_width: 1920,
    ...
  },
  time: 1618965120519
}
This is how it looks like when its encoded for the http request:
"{\"time\":1618965120519,\"properties\":{\"region\":null,\"device\":null,\"listing_owner_id\":\"9\",\"listing_pxc_id\":null,\"listing_address\":\"555 11th Street Northwest\",\"listing_city\":\"Washington, D.C.\",\"listing_status\":\"active\",\"search_engine\":null,\"browser\":\"Chrome\",\"screen_width\":1920,\"seller_email\":\"admin@pxs.com\",\"lib_version\":null,\"app\":\"Showcase\",\"listing_pxs_id\":\"5\",\"listing_price_usd\":0.0,\"mp_lib\":null,\"os\":\"Linux\",\"seller_status\":\"Active\",\"listing_owner\":\"Folio - Knight Frank\",\"seller_pxp_id\":null,\"current_url\":\"http://showcase-dev.com:3000/developments/multigroup-property\",\"event\":\"View Property\",\"listing_state\":\"District of Columbia\",\"referring_domain\":\"showcase-dev.com:3000\",\"distinct_id\":null,\"time\":1618965120519,\"listing_country\":\"US\",\"page_type\":\"Property Details\",\"actor_name\":\"administrator\",\"mp_processing_time_ms\":null,\"city\":null,\"listing_customer\":\"Folio - Knight Frank\",\"listing_pxp_id\":null,\"listing_customer_id\":\"9\",\"country\":null,\"actor_email\":\"admin@pxs.com\",\"browser_version\":\"88\",\"listing_postcode\":\"20004\",\"initial_referrer\":\"http://showcase-dev.com:3000/developments\",\"actor_pxs_id\":\"1\",\"actor_id\":[\"\\\"pxs:1\\\"\"],\"screen_height\":1080,\"listing_id\":[\"\\\"pxs:5\\\"\"],\"mp_country_code\":null,\"area_unit\":\"ft2\",\"referrer\":\"http://showcase-dev.com:3000/developments\",\"initial_referring_domain\":\"showcase-dev.com:3000\",\"listing_mls_number\":\"\",\"seller_pxc_id\":null,\"listing_types\":[\"\\\"Residential High-rise\\\", \\\"Industrial Parks\\\", \\\"Tourist Destinations\\\"\"],\"currency\":\"USD\",\"seller_pxs_id\":\"1\",\"listing_title\":\"MULTIGROUP PROPERTY\",\"language\":\"en\",\"seller_name\":\"administrator\",\"actor_status\":\"Active\",\"seller_id\":[\"\\\"pxs:1\\\"\"]},\"event\":\"View Property\"}"
If I allow the dynamic mappings to do it, and I just ingest the first doc I get the following:
%{
  result: %{
    "_id" => "TlzX8XgBBO59mGZ_Shdz",
    "_index" => "pxdata-2021-4",
    "_primary_term" => 1,
    "_seq_no" => 0,
    "_shards" => %{"failed" => 0, "successful" => 1, "total" => 2},
    "_type" => "event",
    "_version" => 1,
    "result" => "created"
  }
}
and If I fetch the index docs I can get the event data of the ingest but, if the query contains range as I showed above I get:

If you try with the following allowing the dynamic mapping work, you will run on the exact issue I'm facing.
1. PUT /index-name
2. POST /index-name/_doc
{
  "time" : 1615145429958,
  "properties" : {
    "actor_status" : null,
    "seller_name" : null,
    "listing_mls_number" : null,
    "listing_customer" : "CB Canada",
    "seller_status" : null,
    "utm_source" : null,
    "media_url" : "https://res.asdas,
    "lib_version" : null,
    "browser_version" : "82",
    "actor_pxs_id" : null,
    "seller_id" : null,
    "current_url" : "https://www.coldwellbanker.ca/property/409-2240-2nd-avenue-whitehorse-yt-y1a1c8-mls-13092/?currency=CAD",
    "listing_pxs_id" : null,
    "initial_referrer" : "$direct",
    "currency" : null,
    "listing_types" : null,
    "media_language" : null,
    "listing_title" : null,
    "listing_country" : null,
    "referrer" : "https://www.coldwellbanker.ca/properties/ca/whitehorse-yukon/?zoom=7¢er=60.737419%2C-135.083771&sort=price-&contractTypes=sale&paged=2&language=en&contractTypes=sale¤cy=CAD&minBedrooms=0&minBathrooms=0¤cy=CAD",
    "utm_term" : null,
    "search_engine" : null,
    "listing_state" : null,
    "seller_pxc_id" : null,
    "listing_postcode" : null,
    "listing_id" : [
      "pxc:5fb6b57f23d1bc2c25d9cca0"
    ],
    "os" : "Windows",
    "screen_height" : 900,
    "device" : null,
    "listing_pxc_id" : "5fb6b57f23d1bc2c25d9cca0",
    "seller_pxp_id" : null,
    "time" : 1615145429958,
    "mp_keyword" : null,
    "city" : "Offenbach",
    "actor_email" : null,
    "listing_price_usd" : null,
    "initial_referring_domain" : "$direct",
    "country" : "DE",
    "actor_id" : null,
    "app" : "B2C-Portals",
    "page_type" : "Property Details",
    "screen_width" : 1600,
    "mp_country_code" : null,
    "utm_medium" : null,
    "browser" : "Firefox",
    "actor_pxc_id" : null,
    "listing_status" : null,
    "actor_pxp_id" : null,
    "referring_domain" : "www.coldwellbanker.ca",
    "listing_address" : null,
    "area_unit" : null,
    "utm_campaign" : null,
    "seller_pxs_id" : null,
    "actor_name" : null,
    "insert_id" : null,
    "listing_pxp_id" : null,
    "mp_processing_time_ms" : null,
    "distinct_id" : null,
    "region" : "Hesse",
    "seller_email" : null,
    "mp_lib" : null,
    "listing_city" : null,
    "media_type" : "Photo",
    "language" : null
  },
  "event" : "View Property Media"
}
3. GET /index-name/_search
{
  "query": {
    "bool": {
      "must": [
        {
          "range": {
            "time": {
              "format": "yyyy/MM/dd||yyyy-MM-dd",
              "gte": "2021-02-19",
              "lte": "2021-04-21"
            }
          }
        }
      ]
    }
  }
}
really appreciate your help 
Thanks in advance.