Errors per min column in APM shows 0 err. even when there are errors inside

[Shubhangi]

Kibana version: 6.8

Elasticsearch version: 6.8

APM Server version: 6.8

APM Agent language and version: Java 8

Browser version: Firefox 66.0.3 (64-bit)

Original install method (e.g. download page, yum, deb, from source, etc.) and version: binary files from elastic.co

Fresh install or upgraded from other version? fresh

Description of the problem including expected versus actual behavior. Please include screenshots (if relevant):The 'Errors per min' column in APM shows 0 err. even when there are errors in the service. There is one row that shows a certain value for errors per min. but then the trans per min value is shown 0 tpm. even when the transactions can be seen inside. What is this discrepancy between the values shown in the APM front page and the ones seen after looking into a service?

Below is the front page of APM:

Below is the page of service which showed 0tpm, with transactions listed below:

Below is the page of service which showed 0err, with all the errors listed below:

[sqren (Søren Louv Jansen)]

Hi there,

The first screenshot shows "Last 15 minutes" whereas the others show "Last 4 hours". Can you try expanding the time range to 4 hours on the service list page?

[Shubhangi]

Thanks for replying.
Sorry about that. Here are the ones with an extensive time range of 24 hrs.

The front page of all the services:

below are the transactions of the service which showed 0 tpm.:

below are the errors of the service which showed 0 err.(this is a common problem seen in other services with 0 err. in their 'Errors per minute' column):

Help would be appreciated. Thanks!