Here is the error output:
server log [09:23:15.041] [fatal][root] { Error: getaddrinfo ENOTFOUND s3.amazonaws.com s3.amazonaws.com:443
at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:57:26)
errno: 'ENOTFOUND',
code: 'ENOTFOUND',
syscall: 'getaddrinfo',
hostname: 's3.amazonaws.com',
host: 's3.amazonaws.com',
port: 443,
isBoom: true,
isServer: true,
data: null,
output:
{ statusCode: 500,
payload:
{ statusCode: 500,
error: 'Internal Server Error',
message: 'An internal server error occurred' },
headers: {} },
reformat: [Function],
[Symbol(SavedObjectsClientErrorCode)]: 'SavedObjectsClient/generalError' }
FATAL Error: getaddrinfo ENOTFOUND s3.amazonaws.com s3.amazonaws.com:443
server crashed with status code 1
optmzr log [09:23:32.235] [info][optimize:dynamic_dll_plugin] No need to compile client vendors dll
optmzr log [09:23:32.237] [info][optimize:dynamic_dll_plugin] Finished all dynamic dll plugin tasks
optmzr log [09:23:32.240] [info][optimize] Optimization success in 25.15 seconds
Now I want to know what's the problem and how to solve it?
Also, what does the kibana use S3 to do?
1 Like
joshdover
(Josh Dover)
July 8, 2019, 2:14pm
2
We use an s3 bucket to download a headless version of Chromium for the Reporting feature. It appears the DNS server your machine is using does not have a record for the s3.amazonaws.com
domain.
You'll need to check the DNS configuration on the machine. You can test the DNS results by running dig s3.amazonaws.com
from a shell on the machine you're running Kibana from. You should see something like this:
; <<>> DiG 9.10.6 <<>> s3.amazonaws.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36318
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1452
; PAD: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ("............................................")
;; QUESTION SECTION:
;s3.amazonaws.com. IN A
;; ANSWER SECTION:
s3.amazonaws.com. 2 IN CNAME s3-1.amazonaws.com.
s3-1.amazonaws.com. 2 IN A 52.216.147.37
;; Query time: 63 msec
;; SERVER: xxx.xxx.xxx.xxx#53(xxx.xxx.xxx.xxx)
;; WHEN: Mon Jul 08 09:13:09 CDT 2019
;; MSG SIZE rcvd: 175
system
(system)
Closed
August 5, 2019, 11:54pm
4
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