Fatal occur when kibana@7.1.1 yarn start

Here is the error output:

server    log   [09:23:15.041] [fatal][root] { Error: getaddrinfo ENOTFOUND s3.amazonaws.com s3.amazonaws.com:443
    at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:57:26)
  errno: 'ENOTFOUND',
  code: 'ENOTFOUND',
  syscall: 'getaddrinfo',
  hostname: 's3.amazonaws.com',
  host: 's3.amazonaws.com',
  port: 443,
  isBoom: true,
  isServer: true,
  data: null,
  output:
   { statusCode: 500,
     payload:
      { statusCode: 500,
        error: 'Internal Server Error',
        message: 'An internal server error occurred' },
     headers: {} },
  reformat: [Function],
  [Symbol(SavedObjectsClientErrorCode)]: 'SavedObjectsClient/generalError' }

 FATAL  Error: getaddrinfo ENOTFOUND s3.amazonaws.com s3.amazonaws.com:443

 server crashed  with status code 1
optmzr    log   [09:23:32.235] [info][optimize:dynamic_dll_plugin] No need to compile client vendors dll
optmzr    log   [09:23:32.237] [info][optimize:dynamic_dll_plugin] Finished all dynamic dll plugin tasks
optmzr    log   [09:23:32.240] [info][optimize] Optimization success in 25.15 seconds

Now I want to know what's the problem and how to solve it?
Also, what does the kibana use S3 to do?

1 Like

We use an s3 bucket to download a headless version of Chromium for the Reporting feature. It appears the DNS server your machine is using does not have a record for the s3.amazonaws.com domain.

You'll need to check the DNS configuration on the machine. You can test the DNS results by running dig s3.amazonaws.com from a shell on the machine you're running Kibana from. You should see something like this:

; <<>> DiG 9.10.6 <<>> s3.amazonaws.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36318
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1452
; PAD: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ("............................................")
;; QUESTION SECTION:
;s3.amazonaws.com.              IN      A

;; ANSWER SECTION:
s3.amazonaws.com.       2       IN      CNAME   s3-1.amazonaws.com.
s3-1.amazonaws.com.     2       IN      A       52.216.147.37

;; Query time: 63 msec
;; SERVER: xxx.xxx.xxx.xxx#53(xxx.xxx.xxx.xxx)
;; WHEN: Mon Jul 08 09:13:09 CDT 2019
;; MSG SIZE  rcvd: 175

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.