Free Text Search ML User Interface

Hello,

I'm new to the community and to ELKs user interface capabilities and am hoping someone can point me in the right direction.

Here is my situation: Basically I have a CSV that contains 2 columns: category information and a free text summary describing a problem ticket raised to my team. This CSV contains all past ticket information.

From there, I've worked with ML specialists on my team to create a model outside of ELK that can correlate any 2 items. This model is something we will either transfer into or try to reproduce in ELK. However, before we do that, I want to understand if ELK can provide the user interface we'll need.

What I'd like to see would be the capability to type in a new problem ticket statement into a search bar in ELK and then query that against the existing data + model, which would return the problem tickets most similar to what was typed in.

Does anyone have any thoughts on how/if something like this might work? Any guidance would be appreciated.